Major Appliance Sales Customer Service Associate

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• Bonus based on performance
• Company parties
• Employee discounts

About the Role:

Join Ace Appliance as a Major Appliance Salesperson and become an integral part of our Family Owned & Operated company.  We are seeking enthusiastic individuals who excel in a fast-paced environment and are eager to assist customers in finding the ideal appliances for their homes, we provide training. The position requires availability 5- days per week. Saturdays and weekdays, totaling 40 hours per week. You will get two days off per week. Saturdays hours are from 10am -6pm six hours . Position is base salary plus bonuses & commission and full benefit package. Total average annual pay $68,000 to $74,000 with full benefit's.   

Responsibilities:

• Engage with customers to assess their appliance needs and provide customized solutions. 
• Demonstrate product features and benefits to enhance customer knowledge and satisfaction. 
• Maintain a clean and organized showroom to ensure an inviting shopping atmosphere. 
• Accurately and efficiently process sales transactions using our point-of-sale system. 
• Stay informed about industry trends, new products, and promotions to effectively inform customers. 
• Collaborate with team members to achieve sales objectives and enhance customer service. 
• Follow up with customers after their purchase to ensure satisfaction and encourage repeat business. 
• Assist with inventory management and restocking of merchandise as needed.

Requirements:

• Proven experience in retail sales, preferably in major appliances or home goods. 
• Strong communication skills with a customer-focused approach. 
• Flexibility to work varying hours, including weekends and holidays. 
• Basic math skills for handling transactions and managing inventory. 
• High school diploma or equivalent; additional sales training is advantageous. 
• Team player with a positive attitude and a passion for helping others. 

Familiarity with appliance brands and features is a plus.
About Us:

Ace Appliance has proudly served the Toledo community for over 41 years, offering top-quality appliances and outstanding customer service. Our dedication to quality and customer satisfaction has built a loyal customer base, establishing us as a trusted name in the industry. Our employees enjoy a supportive culture and opportunities for growth, making this a great place to work.