HVAC Field Service Supervisor

Job Description Job Description

NOW HIRING!

Karber Corporation (K CORP) is a full-service mechanical and plumbing contractor serving a wide range of industries, including data centers, healthcare, manufacturing, education, aviation, commercial offices, and hospitality. We believe talent comes from all walks of life - and that ambition and hard work are the only prerequisites to success. Whether your goal is to become a master tradesperson or the president of the company, there are no limits to what you can achieve at K CORP. We are seeking a dynamic and experienced HVAC Field Supervisor to lead our HVAC field service operations in the Phoenix, Arizona region. This is a high-impact leadership role responsible for overseeing daily operations, driving financial performance, developing team members, and aligning service delivery with our strategic goals. The ideal candidate is a proactive leader with a passion for operational excellence, team development, and customer satisfaction.

WHAT WE OFFER:

We offer a competitive and comprehensive benefits package designed to support your health, financial security, and professional growth: Financial & Retirement 401(k) plan with Traditional and Roth options Company 401(k) matching Health & Wellness Medical, dental, and vision insurance Flexible Spending Accounts (FSA) - Health & Dependent Care Employee Assistance Program (EAP) Critical illness coverage Life and Accidental Death and Dismemberment insurance Short- and long-term disability insurance Work-Life Balance Paid time off (PTO) Paid Holidays Employee discount programs Tools & Support Company Van Fuel Card Tool assignment Company Cell Phone Growth & Development Professional development assistance Continuing education and training opportunities A collaborative work environment Opportunities for career growth in a rapidly expanding company

OUR CORE VALUES:

We do what's right: Being ethical and transparent every step of the way. We show up: Fully for our customers, our business, and each other, every single time. We take pride: In bringing buildings to life. We own our actions: And deliver on our promises. We stay true: Embracing relentless growth and fostering unstoppable collaboration. We have fun: While being awesome.

ESSENTIAL DUTIES:

Supervise, mentor, and support HVAC service technicians Assist dispatch in scheduling service calls efficiently Review Job Work Orders, Invoices, and Projects for accuracy Ensure all work complies with local, state, and federal regulations Maintain high levels of customer satisfaction through quality service and communication Monitor inventory, tools, and equipment Manage escalated customer issues and resolve conflicts Collaborate with sales and installation teams to ensure seamless operations Track KPIs and prepare performance reports Performs disassembly and reassembly of large or small commercial equipment to perform trouble shooting. Performs planned maintenance and inspections as indicated in the service agreement. Responsible for HVAC maintenance/troubleshooting/replacement and system installation. Completes service contracts, quoted projects and demand service calls as directed. Develops long-term relationships with customers and explains work performed to the customer's satisfaction. Communicates and documents project status to all project stakeholders. Serves as a lead and front-line resource to service technicians through technical support. Coordinates the work of subcontractors, and trains and provides guidance to technicians. Coordinates multi-tech jobs, and accomplishes multiple tasks on multiple projects with minimal impact, if any, between projects. Reviews job contract specifications and assists with installation plan. Coordinates work so it aligns with the project and start-up schedule. Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements. Completes documentation of invoicing data based on hours worked and materials/equipment used to complete the service. Maintains equipment, tools, and inventory stock on service vehicle. #J-18808-Ljbffr Karber Corporation