Marketplace QA Analyst — Bilingual Spanish | Flexible Schedule

Illinoiscomptroller

The Illinois Department of Insurance is seeking an Executive I to serve as a Marketplace Quality Assurance Analyst for the Get Covered Illinois program in Chicago, IL. Under the Deputy Director of the Customer Assistance Center, you will help ensure accurate, consistent, and high‑quality service across the Marketplace and CAC. This role partners with leadership, vendors, and operations to review interactions, identify trends, address escalated cases, and strengthen overall program performance. #J-18808-Ljbffr Illinoiscomptroller

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Vacancy posted 2 days ago

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