Customer Service Representative - State Farm Agent Team Member

Part-Time Customer Service Representative

Are you a licensed insurance professional who enjoys helping people, building relationships, and delivering outstanding customer service? Our growing State Farm agency is seeking a Part-Time Customer Service Representative to provide exceptional service to our customers while helping them protect what matters most. This position is ideal for someone who is personable, detail-oriented, proactive, and committed to creating an excellent customer experience.

Requirements

• Current Property & Casualty License (Required)
• Current Life & Health License (Required)
• Strong communication and interpersonal skills
• Professional and positive attitude
• Excellent organizational and follow-up abilities
• Ability to multitask in a fast-paced environment
• Insurance agency experience preferred

Responsibilities

• Assist customers with policy changes, billing questions, claims support, and coverage reviews
• Identify customer needs and recommend appropriate insurance solutions
• Conduct policy reviews and help customers understand their coverage
• Support retention and relationship-building efforts
• Work closely with team members to provide remarkable customer service
• Assist with agency marketing and customer outreach initiatives

Additional Expectations

• Must be willing to participate in community events, networking activities, and agency-sponsored marketing events
• Occasional evening and weekend availability required for events and customer-facing activities

What We Offer

• Flexible part-time schedule
• Competitive compensation
• Supportive team environment
• Opportunities for professional growth and development
• The opportunity to make a meaningful impact in the lives of customers and the community

At Robin Turman State Farm, we believe insurance is about more than policiesit's about helping people manage everyday risks, recover from the unexpected, and realize their dreams. If you're passionate about customer service, enjoy helping others, and want to be part of a team committed to excellence, we'd love to hear from you.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Evans, GA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning