Remote Service Desk Analyst: Level-1 Support
S R International Inc
- Remote job
S R International Inc is seeking a Service Desk Analyst to join the team in a fast-paced call-center-like environment. The role focuses on level-one support for agency staff, including desktop, software, and account assistance, responding to calls, emails, and chats. The ideal candidate will have hands-on desktop support experience and familiarity with Active Directory, Google Workspace, VPN, and virtual desktops. Training and growth opportunities are available in a dynamic IT environment. #J-18808-Ljbffr S R International Inc
$37.44k
...Service Desk Analyst Req number: R8940 Employment type: Full time... ...Worksite flexibility: Remote Who we are CAI is a global... ...a yearly revenue of $1.3 billion+. We have... ...the technical support and customer service needed... ...Desk Analyst to provide Level 1 technical support to...Remote workLevel 1Full timeApprenticeshipWork at officeLocal areaWorldwideWeekday work- CAI is seeking a customer-service oriented Service Desk Analyst to deliver Level 1 technical support to users remotely. You will handle requests via phone, email, or chat, diagnose issues, and provide effective solutions to ensure proper ticket closure. The role is full...Remote jobLevel 1Full time
$60k - $70k
...seeking a highly capable service desk analyst who will be responsible for onsite support as well as inbound calls... ...services clients. This Level 2 position will require... ...remainder of your week will be remote, where you'll extend... ..., and other Level 1-2 support issues. Engage...Remote workLevel 1Work at officeNight shift3 days per week1 day per week- CAI is hiring a Service Desk Analyst to provide Level 1 IT support to associates and vendors via phone, email, or chat. The role is remote, full-time, and requires weekend work. You will handle password resets, hardware/software troubleshooting, and ticket documentation...Remote jobLevel 1Full timeWeekend work
- CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 IT support for English and Spanish-speaking users. This remote role requires weekday hours from 4:00am to 12:30pm EST and entails handling tickets via phone, email, or chat with strong...Remote jobLevel 1Weekday work
- ...zilliontechnologies(dot)com IT Service Desk / IT Service Desk Analyst Location - Vienna,... ...and competencies, level of experience,... ...Service Desk Analyst (Level 1) Position: IT... ...Desk Analyst – L1 Phone Support Work Location: Remote – United States Work...Remote workLevel 1Hourly payFull timeFor contractorsLocal areaShift work
- ...Talent acquisition @ Seneca Resources Job Title: Service Desk Analyst - Night Shift Location: Remote (Must be within driving distance of Dallas, TX) Shift... ...Trust background check Job Summary: Provide Level 1 IT support in a 24/7 environment. Handle incidents and service...Remote workLevel 1Contract workShift workNight shift
$70k - $75k
...,000.00/yr - $75,000.00/yr Service Desk Analyst (Level 2) | Atlanta, GA | $65,000 -... ...delivering exceptional customer support? Are you motivated by... ...tickets per week across Level 1-3 issues. Deliver empathetic... .... Google Workspace Remote Desktop Services Networking...Remote workLevel 1Work at officeImmediate start- ...Consulting Solutions Role summary: The role of the Service Desk Tier 1 Analyst is to provide first-level support by troubleshooting, diagnosing, and resolving IT... ..., Internet Explorer, Hardware/Software conflicts, remote support via remote control tool (SCCM), VPN connectivity...Remote workLevel 1Contract workWork at office
$40k - $45k
Job Title Service Desk Analyst I Company L.E.K. Consulting Location New York, NY (Hybrid work... ...motivated. Responsibilities Providing level 1 support to the L.E.K. global staff via... ...smart hands to set up/reimage laptops in remote offices when required Managing IT equipment...Remote workLevel 1Permanent employmentFull time$4,000 per month
Job Details Job Title: Service Desk Analyst Location: Remote work daily, but candidate must be located... ...Desk Analyst is an entry-level position providing first-level IT support for service requests and incident... .... Key Responsibilities Level 1 Support Provide first-level...Remote workLevel 1Contract workLocal areaFlexible hoursShift workDay shiftAfternoon shift- ...savvy individual with prior Service Desk experience to join our... ...team. The Service Desk Analyst position works onsite and provides level 1 & 2 telephone, hardware, software, how-to support, escalations, IT service... ...; Saturday and Sunday remote; off Wednesday and Thursday...Remote workLevel 1Full timeWeekend work
$21 - $36 per hour
...in people’s lives.The Service Desk Analyst is responsible for delivering world-class support services across all Beth... ...suite provided, this Tier 1 support position is... ...Analyst interacts with all levels of BILH colleagues and... ...of problems using remote tools, with skill/ability...Remote workLevel 1Hourly payWork experience placementLocal areaShift work- ...provider of managed services, cybersecurity,... ...businesses. More than 1,000 customers... ...services industry. We support more than 1,000... ...client-centric Service Desk Analysts to join our global... ...—providing Level 1 and Level 2 support... ...print services Remote access technologies...Remote workLevel 1Work at officeWorldwideFlexible hoursNight shift
- ...Job DescriptionJob DescriptionThis role supports Image Tech clients through Level 1–2 helpdesk and field service work. Somesupport is remote, onsite visits are essential when hands-on troubleshooting is required.ResponsibilitiesProvide Level 1–2 IT support for desktops...Remote workLevel 1
- ...Location: Bartlett, IL The Level 1 Desktop Support Analyst will join our growing team in Bartlett to help support a variety of client projects... ...the nature of the technical issues, almost exclusively via remote access. Identify and assist in the resolution of...Remote workLevel 1
$55k - $60k
...part of the broader Managed Services team. The technician will... ...troubleshooting, and resolving Level 1 and Level 2 support requests submitted in... ...priorities in an MSP/service-desk environment. Preferred... ...Active Directory Remote monitoring and management platforms...Remote workLevel 1- ...-Office Experience Level: At leasr 1 year of associated IT... ...career in IT and Tech Support? We are looking for... ...with excellent customer service, great communication... ...a helpdesk providing desk side and end-user support... ..., by providing both remote and on-site IT support...Remote workLevel 1Full time
$45k - $55k
...Xtreme Solutions Inc (XSI) Service Model: Managed Service Provider... ...with experience) The Level 1 Help Desk Technician serves as the frontline... ...technical and cybersecurity support for Xtreme Solutions Inc’s... ...network connectivityProvide remote support using XSI-approved RMM...Remote workLevel 1Monday to Friday$45k - $55k
...customer-focused IT Support Technician to... ...excellent customer service and communication abilities... ...service levels. Investigate and... ...Support Provide Level 1 support for desktops... ...in Northbrook and remote support for... ...three years of help desk or technical support...Remote workLevel 13 days per week- ...products, the full-time Senior Technical Dealer Support Specialist will provide exceptional support... ...Partners and Field Teams while working remotely. Key Responsibilities Resolve complex technical issues escalated from Level 1 by troubleshooting and coordinating...Remote workLevel 1Full time
- ...Help Desk TechnicianThe Help Desk Technician is responsible... ...telephone interaction and providing Level-1 technical support to schools and district... ...to a Level-2 Technician for remote support or opens a help desk... ...staff.Creates a customer service-oriented culture in the Technology...Remote workLevel 1Work experience placementWork at office
- ...Overview The Help Desk Analyst will diagnose,... ...and resolve Tier 1 technical issues... ...After-hours support Critical Priority... ...Teams Perform remote troubleshooting using... ...issues Perform Level 1 troubleshooting... ...initiatives, and self-service enablement Follow...Remote workLevel 1Monday to FridayShift workAfternoon shift
- ...IT Support Technician IIThe IT Support Technician II... ...resource and peer mentor to Level 1 technicians, helping... ...business, operational, remote, executive, and VIP... ...and consistent customer-service practices.What you'll have... ...support, or service desk operations.Demonstrated...Remote workLevel 1Work at officeLocal areaRelocation package
- Mach Industries seeks a proactive IT Support Technician to be the first line of IT support for ~600 employees, handling Level 1/2 tickets, device provisioning, onboarding/offboarding, and desk-side support at HQ and remote sites. Strong emphasis on security and data handling...Remote workLevel 1
- ...To support the ongoing operation of enterprise suites and catering applications... ...day-to-day application support remotely on a contract basis. Key responsibilities Provide Level 1 and Level 2 support for... ...be considered Strong customer service orientation with a user-focused...Remote workLevel 1Contract workPart time
- ...SERVICE DESK TECHNICIAN (REMOTE - EST HOURS) We're looking for a Service Desk Technician... ...enterprise IT environment supporting a large and growing user... ...Service Desk or Help Desk (Tier 1) role Hands-on... ...You'll Do Provide Level 1 remote IT support via phone...Remote workLevel 1Long term contractWork at office
- DSS, Inc. is seeking an Analyst to serve as a front-line representative... ...You will triage and resolve Level 1 requests, assist with... ...independent ticket ownership while supporting a nationwide client base from... ...Palm Beach office, with remote or hybrid options. #J-18808-...Remote jobLevel 1Work at office
- ***Summary*** The Level 2 Service Desk Technician is a mid-level technical role... ...responsible for resolving escalated support issues, handling more complex... ..., and supporting Level 1 technicians. This role... ...Primary Responsibilities*** Remote Technical Support & Troubleshooting...Remote workLevel 1Monday to Friday2 days per week
- TeamLogic IT - Marietta is seeking an IT Support Technician Level 1+ to join our in-person team in Marietta, GA. You willProvide remote and onsite support to multiple client environments... ...hands-on MSP experience, strong customer service skills, and the ability to manage...Remote workLevel 1
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