Resident Administrator

Job Description

Job Description

Ascend Talent Solutions Job Description

Job Description – The Resident Administrator will primarily focus on assisting the Resident Manager supporting the properties with vacancy and recertification requirements in the support of audit preparation or reduction of vacancies. The Resident Administrator will also work with tenants resolving issues and executing on special requests. The successful Resident Administrator will work with vendors and other building management team members to ensure procedures are followed throughout the building. Additional responsibilities for the Resident Administrator include the following: 

Responsibilities:

• Provide day-to-day assistance at properties 
• Collect rent and serve late notices 
• Ensure proper annual resident recertification procedure
• Maintain office filing system including vacancy files
• Assist new residents with move-in procedure
• Update and maintain applicant database
• Organize and review files for accuracy
• Assist with vacancy and recertification files at the properties 
• Coordinate, publicize, and calendar events for the properties
• Meet regularly with supervisor to address any issues

Position Requirements 

• 1 years of previous administrative experience with knowledge of California landlord/tenant law and Fair Housing a real plus! 
• Proficient in Microsoft Word, Excel, and Outlook. 
• Professional, reliable, flexible and have a positive, can-do attitude. 
• Excellent attention to detail with strong customer service skills and ability to prioritize 
• Proactive attitude and volunteers willingly to take on additional responsibilities and assist with other team members’ projects. 
• Strong interest in real estate and non-profits!

Education

• Front desk, reception experience preferred 

Benefits

• PTO, PST, Medical, Dental, and Vision 

Compensation

• $17-18/hr