Customer Service Representative - Bilingual Spanish

Customer Service Representative - Bilingual Spanish

Location: DALLAS, TX, 75251

Salary: $35000.0 - $75000.0/year

Experience: 2 Year(s)

Ready to make an impact? Join us as a customer service representative at Richard Ramirez State Farm! Are you passionate about building meaningful relationships, driving success, and being part of a team that celebrates wins? At Richard Ramirez State Farm, we're not a call center! We are a vibrant family of energetic, focused, and fun professionals who support each other and strive for excellence every day. If you want a rewarding career where your efforts truly matter while helping people, and you're ready to bring your enthusiasm and skills to a place that values you, this is your opportunity!

Why you'll love working with us:

• Dynamic & supportive team: Join a close-knit group that celebrates achievements, supports your growth, and fosters a positive, inclusive environment.
• Real impact: Help customers find insurance solutions that protect what matters most, improving lives every day.
• Career growth: Sharpen your skills, take on new challenges, and advance your career with ongoing development.
• Vibrant office culture: Experience an energetic workplace where your contributions are recognized and your enthusiasm is contagious.
• Fun team-building: Monthly outings, team lunches, and workshops help you connect and grow with colleagues beyond work.
• Competitive pay & commission: Enjoy a solid base salary plus generous commissions—your success equals your rewards!
• Quarterly team promotions: We celebrate wins with quarterly promotions when team goals are met—because we grow stronger together.

Your role as a customer service representative: You'll be the heartbeat of our agency—building strong, lasting customer relationships while delivering expert insurance advice tailored to their needs. Be the trusted advisor helping our customers navigate the day-to-day needs and insurance questions. You'll proactively introduce products and services that make a real difference. Collaboration with your teammates ensures smooth, efficient operations.

What you'll be doing:

• Build and nurture customer relationships that drive loyalty and growth.
• Offer personalized, expert recommendations.
• Resolve complex customer issues with empathy and efficiency.
• Use your insurance knowledge to confidently explain and sell policies.
• Consistently meet or exceed sales goals with a results-driven mindset.

Who you are:

• Bilingual in Spanish and English—your language skills help us serve a diverse community (REQUIRED).
• Licensed (or working toward licensing) in Texas for Property & Casualty and Life & Health insurance (PREFERRED).
• Experience in insurance sales or customer service representative is a plus!
• A natural leader and relationship-builder with positive energy.
• Goal-oriented with a proven ability to exceed targets.
• Excited to work in a collaborative, in-office environment.

Take the next step! If you're ready to join a team that values you, supports your growth, offers competitive pay with commission, and celebrates success together, apply today. Let's build something amazing!