Insurance Product Specialist

Job Description

Job Description

FrankCrum is a Top Workplace!

Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 37 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm’s commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!”

The Role You’ll Play to Create Success

We are excited to announce our search for a full-time on-site Insurance Product Specialist. In this role, you will have the opportunity to impact the FrankCrum business everyday by providing products and services that foster stability and security. This job contributes to the mission of FrankCrum by working closely with Product Management, Underwriting, Actuarial, Compliance, and Information Technology to assist with product enhancements, state filings, system implementation, and ongoing product performance analysis.

1. Assists in the development, implementation, and maintenance of commercial lines insurance products, forms, rules, and rating plans.
2. Supports product revisions and enhancements from concept through to implementation.
3. Works with the Product Manager to analyze product performance, market trends, and competitive intelligence to identify opportunities for product improvements.
4. Prepares recommendations for product changes based on their analysis.
5. Maintains product documentation including coverage comparisons, underwriting guidelines and system requirements.
6. Assists with regulatory and state filing preparation and coordination of rate, rule and form filings with state insurance departments.
7. Works with internal compliance or external filing/actuarial vendors to ensure timely and accurate submission of filings.
8. Tracks filing approvals, objections and implementing timelines across jurisdictions.
9. Ensures approved product changes are accurately reflected in internal systems and documentation.
10. Partners with IT, business analysts, and system vendors to translate business requirements into technical specifications.
11. Participates in system configuration reviews related to product changes.
12. Provides assistance in prioritizing product enhancement requests and system improvements.
13. Supports user acceptance testing (UAT) for system and product releases.

The Attributes We Seek

1. Bachelor’s degree in Insurance, Business, Finance, Economics, Risk Management, or a related field; or equivalent combination of education and experience.
2. Minimum of 2 years of experience in commercial property and casualty insurance, product management support, underwriting, business analysis, or a related insurance function.
3. Experience with SERFF, preferred not required.
4. Industry designations such as AINS, AU, ARM, or CPCU, preferred not required.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

1. Health Insurance is just twenty-five dollars per month for employee only coverage and a very low cost for family levels. 
2. Dental and Vision Insurance
3. Short Term Disability and Term Life Insurance at no cost to the employee
4. Long Term Disability and Voluntary Term Life Insurance
5. Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
6. 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
7. Flexible Spending Accounts for Medical and Dependent Care Reimbursement
8. Health Savings Account funded by FrankCrum
9. Paid time off and holiday pay
10. Education Benefit Program at the IRS Maximum allowance 
11. PTO cash out
12. Tickets at Work
13. Alero Financial and its robust credit union benefits program
14. Employee and client referral bonus programs
15. Disaster Relief Fund for employees 

What’s Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Café, the Homeless Empowerment Program, and Clearwater Free Clinic!

If you want to play this role to positively impact our client’s day-to-day business, then  apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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