Director, CX Operations & Strategy
Arizona Public Service - APS
Arizona Public Service in Phoenix seeks a senior leader to drive the customer care center strategy and deliver exceptional customer experiences. You will oversee day-to-day operations, set performance standards, and build cross-functional partnerships to optimize costs and service levels. The role requires extensive experience in customer service leadership, strong analytics, and the ability to lead diverse teams toward measurable improvements in efficiency and engagement. #J-18808-Ljbffr Arizona Public Service - APS
Vacancy posted 3 days ago
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