Office Manager
HealthSource Chiropractic of Harper's Preserve
Benefits:
PTO and other great benefits
Continuous clinical and business training
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Training & development
Vision insurance
Office Manager
About Us
HealthSource of Harper's Preserve is not just another chiropractic clinic. We create a personalized patient experience from the first phone call to every adjustment after. As our Office Manager, you are the operational backbone of the clinic: you keep the front office running smoothly, own the billing and insurance process end to end, and set the tone for a warm, professional patient experience.
We are looking for an organized, detail-oriented, and personable leader who takes ownership, thrives in a fast-paced patient-focused clinic, and wants to grow with us.
Responsibilities
Oversee daily front-office operations and serve as the go-to problem solver for staff and patients
Manage the full medical billing cycle: charge entry, claim submission, payment posting, denials and rejections, appeals, and patient statements
Verify insurance benefits, obtain and track authorizations, and clearly explain coverage, copays, deductibles, and patient responsibility
Monitor accounts receivable and follow up on aging claims and outstanding balances
Collect patient payments, manage financial conversations, and set up care/payment plans
Greet patients and manage check-ins with a warm, professional attitude
Handle scheduling, patient onboarding, and appointment confirmations
Manage incoming calls, emails, and clinic communications
Enter and manage patient information in the HSWorx EMR system
Assist with marketing events, screenings, and community outreach
Maintain office organization, supplies, reporting, and general clinic support
Required Qualifications
Prior medical billing experience (claim submission, EOBs, denials/appeals, and A/R follow-up)
Familiarity with billing and coding basics such as CPT and ICD-10 codes and superbills
Outstanding customer service and communication skills
Highly organized, detail-oriented, and reliable, with the ability to manage multiple priorities
Comfortable owning financial transactions, collections, and scheduling
Proficient with EMR/practice-management software (we use HSWorx; training provided on our system)
Preferred Qualifications
Insurance experience with strong command of industry nomenclature and vocabulary (for example: verification of benefits, in-network vs. out-of-network, coinsurance, allowable amounts, clearinghouses, ERA/EOB, prior authorization, timely filing)
Chiropractic or physical medicine billing experience (visit limits, therapy and modality billing, medical-necessity documentation)
Prior supervisory or office-management experience
Bilingual (English/Spanish) strongly preferred
Positive, professional, and team-oriented personality
Work Schedule
Monday to Thursday: 8:00 AM to 12:30 PM and 2:00 PM to 6:00 PM
Friday: 8:00 AM to 12:30 PM
Compensation & Benefits
Competitive pay based on experience, plus performance bonuses
Paid time off and holidays
Career development and growth opportunities within HealthSource
Positive, team-focused clinic culture
HealthSource of Harper's Preserve is an equal opportunity employer.
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