Job File Coordinator

Job File Coordinator

As the Job File Coordinator you will assist with being the liaison between our clients and the insurance agencies. You will also work with our teams to ensure that all the proper documentation needed to file claims is completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!

Key Responsibilities

Provide customer service and act as liaison between Customers, Insurance representatives, and Production staff.

Perform detailed and accurate data entry.

Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications.

Collaborate and assist with other departments, as needed.

Position Requirements

High school diploma/GED (preferred)

At least 2 years of customer service and/or office-related experience

Prior customer service experience

Ability to multitask and to remain detail orientated

Knowledge of local geographical area is preferred

Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.