Field Operations Administrator

Kumon Field Operations Administrator

Why should you consider Kumon? Our mission is inspirational - as an educational services organization, we enable children to achieve their full potential. We offer outstanding health benefits, a desirable retirement savings plan, and outstanding paid time off, including 21 paid holidays a year. We provide each associate with professional development funds annually to support their growth.

The Field Operations Administrator plays a critical role in supporting the operational, administrative, and office management functions of the region. This position primarily assists the General Manager, Assistant General Manager, branch associates, and Instructors, while also responding to additional inquiries and requests from within and outside the organization. The role requires exceptional organizational skills, proactive problem-solving, and the ability to manage multiple priorities. The Field Operations Administrator will also contribute to reporting, data analysis, and content creation to support regional initiatives and ensure operational excellence.

Requirements:

• Bachelor's Degree
• Ability to work onsite 1x per week in Sandy Springs, GA. or Houston office
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual meeting platforms.
• Strong written and verbal communication skills.
• Excellent time management, organization, and problem-solving abilities

Responsibilities:

Administrative & Scheduling Support

• Schedule appointments and manage calendars for regional leadership and staff.
• Prepare communications, presentations, and meeting materials.
• Arrange meetings, conference calls, and travel logistics.
• Prepare and process expense reports and invoices.

Reporting & Data Analysis

• Collect and compile information for various documents, including correspondence, reports, forms, and mail merges.
• Monitor the timely submission of required reports (e.g., Report B) and follow up on outstanding items.
• Create and maintain regional and branch reports, applying appropriate analytical and statistical methods to evaluate data and inform decision-making.

Office & Facility Management

• Serve as the main point of contact for building management, office equipment, and other vendors.
• Manage office supply inventory and place orders as needed.
• Coordinate facilities needs for branch office location(s).

Event & Meeting Coordination

• Plan and manage logistics for branch, regional, and Instructor Monthly Meetings, including venue/virtual setup, catering (if applicable), and preparation of handouts and informational documents.
• Track invitations, registrations, and attendance for training sessions and events.

Project & Initiative Support

• Support the implementation of regional initiatives, such as marketing campaigns and operational projects.
• Collaborate with branch managers and field consultants to ensure smooth execution of field operations activities.

We use AI-enabled tools to assist in screening applications. All hiring decisions include human review. Benefits: Kumon has a vested interest in the wellbeing of our associates. We offer a total compensation package including:

• Quality Medical, Dental, and Vision Coverage
• Prescription Drug Plan
• 401k Retirement Savings Plan with generous company match and 2 year vesting schedule
• Flexible Spending Accounts for Health Care, Dependent Care, and Commuting Expenses
• Company Paid Basic Life Insurance and AD&D
• Company Paid Short and Long Term Disability Plans
• Plentiful Paid Time Off and Company Paid Holidays
• Funding of Professional Development
• Employee Assistance Program
• Kumon Tuition Discount
• Service Award Program

And much more… * Please be aware that all eligible associates must satisfy the specific waiting period before enrollment. The waiting period varies according to the state benefit plan guidelines. Equal Employment Opportunity: Kumon's policies and programs ensure that all hiring, compensation and other employment decisions are based on individual merit and not on any bias towards ethnicity, age, color, race, marital status, religion, disability or military status. We base our employment decisions upon the qualifications and abilities of each individual.

DEI Statement of Commitment:

Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strive's to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team.