Operations Supervisor

Now Hiring: Operations SupervisorChicago, IL Monday–Friday, 1st Shift$90,000–$100,000 + Excellent BenefitsTravel to customer sites as neededSeeking an experienced Operations Supervisor to lead day-to-day operations of our commercial calibration and repair laboratory in Phoenix. This is a leadership role for a technically strong, results-driven professional who thrives in a fast-paced, highly regulated environment.?? What You'll DoAs the Operations Supervisor, you will be responsible for managing laboratory operations while ensuring customer satisfaction, operational excellence, and financial performance.Key responsibilities include:Lead by example and embody company's Mission in ServiceManage daily operations of the calibration and repair laboratoryOwn P&L responsibility, managing budgets and variable expensesOversee technical and administrative staff, including supervisors and non-exempt employeesDrive operational efficiencies to reduce costs and improve service performanceMaintain and expand laboratory accreditations and scope (ISO/IEC 17025, UKAS, KEMA)Resolve complex technical issues related to TMDEMaximize utilization of laboratory assets and recommend capital acquisitionsCollaborate with customers, sales teams, and corporate leadershipSupport Regional Director/VP on key initiatives and strategic projects?? What We're Looking For10+ years of experience in the Calibration & Repair industryStrong technical background in:Physical DimensionalRF/MicrowaveGeneral Test Equipment CalibrationPMEL or equivalent technical training highly preferred2+ years in a supervisory or section lead roleProven experience managing a technical service organizationStrong leadership, communication, and team-development skillsProficient in MS Office applicationsAbility to motivate teams and drive results independently?? Compensation & Benefits ? Competitive salary: $90k–$100k ? Employer-paid medical, dental, vision, disability & life insurance ? Retirement plan ? Employee-funded pre-tax health options ? Tuition reimbursement ? PTO, sick leave, and paid holidays?? About CompanyLeading provider of calibration and software services for test and measurement instruments used by technology-driven organizations worldwide. We are committed to quality, innovation, and exceptional customer service.