Human Resources Generalist

• Relay Resources is an Equal Opportunity Employer that strives to create a diverse workforce and an inclusive culture and believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to adjust the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors.

• Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.
• Relay Core Competencies
• Focus on Strengths
• Prioritize Informed Action
• Communicate Clearly
• Champion Disability Inclusion
• Build Supportive Relationships

• Position Summary
• The HR Generalist provides comprehensive support across the employee life cycle, with a strong focus on recruiting, onboarding, and HR administration. This role partners closely with the Employee Service Center, Recruiting, Onboarding, HRIS, and HR Business Partner teams to ensure a smooth, positive experience for candidates and new hires. The HR Generalist also manages a wide range of HR processes, including employee records, status changes, compliance documentation, and general employee support.
• This position operates in a hybrid work environment, requiring at least two days per week onsite to deliver in-person assistance to applicants, new hires, and current employees.

• Essential Responsibilities
• Recruiting & Onboarding Support
• · Assist applicants and new hires in person during onsite recruiting and onboarding activities.
• · Prepare and process onboarding documentation, background checks, and new-hire paperwork.
• · Support orientation logistics and ensure a welcoming, organized experience for new employees.

• HR Administration & Employee Life Cycle
• · Maintain accurate and confidential employee records in HRIS and personnel files.
• · Process employee life-cycle transactions, including promotions, transfers, separations, and status changes.
• · Ensure compliance with organizational policies, employment laws, and documentation standards.
• · Respond to employee inquiries regarding HR policies, benefits, and general HR processes.
• · Support HR audits, reporting, and data integrity initiatives.
• · Collaborate with HR team members to improve processes and enhance the employee experience.

• Employee & Applicant Support
• · Provide in-person assistance to employees and applicants at least two days per week.
• · Serve as a friendly, knowledgeable point of contact for HR-related questions.
• · Partners with the Employee Service Center to help employees navigate forms, systems, and HR procedures.

• Qualifications
• · Experience in HR administration, recruiting support, or a related HR function.
• · Strong organizational skills with the ability to manage multiple priorities.
• · Excellent communication and customer-service orientation.
• · Ability to maintain confidentiality and handle sensitive information with professionalism.
• · Familiarity with UKG HRIS systems and standard HR documentation practices.
• · Commitment to Relay Resources’ mission and values, including equity, inclusion, and accessibility.

• Work Environment
• This role follows a hybrid schedule, combining remote work with required onsite presence. The HR Generalist must be available to work in person at the Relay Resources Headquarters in Portland, Oregon, for a minimum of two days per week to support applicants and employees.

• Requirements
• · 3–5 years of progressive HR experience, preferably in a generalist capacity.
• Bilingual - English/Spanish
• · In-depth knowledge of HR best practices, policies, and employment law.
• · Strong analytical, problem-solving, and conflict resolution skills.
• · Proficiency in MS Office Suite; HRIS experience required (UKG strongly preferred).
• · Excellent written and verbal communication skills.
• · Proven ability to handle confidential matters with discretion.
• · Experience supporting or working with people with disabilities.
• · Demonstrated ability to partner across multiple HR functions.
• · Strong knowledge of HR compliance, employee relations, and HR operations.
• · Experience building relationships and influencing without direct authority.
• · Ability to manage sensitive information with discretion and professionalism.

• Preferred Qualifications
• · HR certification (PHR, SHRM-CP, or equivalent) or willingness to obtain within 12 months.
• · Experience in a unionized environment and with CBAs.
• · Nonprofit or mission-driven organization experience.
• · Equivalent combination of education and relevant HR experience may also be considered as meeting qualification requirements.

• Knowledge, Skills, and Abilities
• · Knowledge of Disability Inclusion principles and best practices
• · Business Partner Mindset: Treats HR as an internal client, driving results through partnership.
• · Collaboration: Works across multiple HR verticals with flexibility and diplomacy.
• · Problem-Solving: Identifies operational gaps and develops practical solutions.
• · Communication: Clear, direct, and professional, able to Human Resources strategy into day-to-day execution.

• Scope and Accountability
• · Accountability: Ensures deadlines, compliance, and consistency within the HR team.
• · Operates independently on most assignments, exercising significant judgment and discretion.
• · Accountable for delivering accurate, timely, and compliant HR services while supporting organizational strategy.

More about us

Relay Resources is a nonprofit organization based in Portland, OR, that employs more than 700 people, the majority of whom are people with disabilities. We cultivate meaningful work through services we provide to business and government customers, which include janitorial, landscaping, document services, and supply chain solutions. We also own and manage more than 900 units of affordable housing. We create value for our community by delivering quality services to our customers, good jobs to our employees, and affordable homes to our residents.

Equal Opportunity

Relay Resources is proud to be an Equal Opportunity Employer and we welcome everyone to our team/to apply. We are committed to a people-first, inclusive culture that benefits our employees, customers, and residents. Relay encourages a diversity of applicants of all backgrounds and identities including disability, race, color, religion, gender identity, national origin, political affiliation, sexual orientation, military service, marital status, parental status, age, and individuals with a Preferred Worker Card. Let us know if you need a reasonable accommodation during the application or interview process, or to perform the job you are applying for.