Administrative Assistant, Office of Registrar

Administrative Assistant, Office of Registrar

Reports To: Registrar

Status: Non-Exempt, Full Time

Location: On Campus

Summary/Objective

This position supports the work and personnel of the Registrar's Office collaborating with multiple personnel across campus.

Essential Functions

Support the day-to-day operations of the Registrar's Office.

Provide administrative support to the Registrar and Registrar's Office staff including registration, add/drop, withdrawal, enrollment verification, transcript processing, commencement, grading, and other academic cycle activities.

Serve as front-line contact for students, faculty, staff, parents, alumni, and other external personnel.

Respond to inquiries received in person, by telephone, email, and other communication platforms.

Maintain professional, courteous, and timely communication with all personnel.

Provide general information regarding Registrar's Office policies, procedures, academic records, registration, enrollment, and related services.

Direct complex or specialized inquiries to the appropriate Registrar's Office staff member or campus department.

Maintain and order office supplies and materials.

Assist with the receipt, organization, processing, and filing of student records and Registrar-related documentation.

Ensure that documents and records are accurately filed and readily accessible to authorized personnel.

Assist with periodic review and organization of departmental records.

Maintain confidentiality of student information and records in accordance with FERPA and institutional policies.

Assist with the preparation and distribution of forms, communication, and materials related to academic and registration processes.

Support the processing and tracking of requests received by the Registrar's Office.

Process invoices and purchase requisitions, expense vouchers, requests for payment, and other financial documentation in accordance with institutional procedures.

Track departmental purchases and maintain related records as assigned.

Skills/Abilities

Ability to set priorities and manage multiple projects (in addition to being flexible and able to produce with a quick turnaround)

High degree of organizational skills, attention to detail, and problem-solving ability

Capacity to work independently, with minimal supervision, and as a team member

Aptitude for working with quantitative information

Supervisory Responsibilities

This position has no supervisory responsibilities or direct reports.

Required Education and Experience

Two years of experience in office setting preferred.

HS Diploma or equivalent.

Excellent interpersonal and communication skills.

Proficiency in MS Office Suite specifically Outlook and Excel.

Some experience in a higher education setting.

Work Authorization/Security Clearance Requirements

Must be authorized to work in the United States. MSMC does not sponsor employment visas at this time.

EEO Statement

Mount Saint Mary College is an Equal Opportunity Employer committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We actively encourage applications from individuals of all backgrounds, experiences, and perspectives.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Medical

Dental

Vision

403(b) Retirement Plan (Pre-Tax & Roth Options)

403(b) Employer Match

Generous Paid Time Off

Paid Holidays

EAP

Voluntary Life

Voluntary AD&D

Voluntary Hospital Insurance

Voluntary Critical Illness Insurance

Flexible Spending Accounts Health, Dependent Care

College Paid Life Insurance

College Paid Long Term Disability

Tuition Remission Self and Dependents

Tuition Exchange Program