Head of Amazon

Role Description

Owns the company's presence and revenue performance across third-party marketplaces (primarily Amazon, but also Lazada, Shopee, TikTok Shop, etc.). Responsible for strategy, operations, profitability, and growth of all marketplace channels.

Qualifications

• Experience in e-commerce and digital sales.
• Strong analytical skills and data-driven decision-making.
• Proven track record in managing marketplace channels.
• Excellent communication and collaboration skills.

Requirements

• Define and execute the marketplace channel strategy aligned with overall business goals.
• Identify new marketplace opportunities and lead expansion into new platforms.
• Own revenue and margin targets for all marketplace channels.
• Manage Seller Central / Vendor Central account health and performance metrics.
• Oversee product listings, A+ content, and brand store.
• Lead Amazon advertising (Sponsored Products, Brands, Display) and manage ad spend/ROAS.
• Handle FBA logistics, replenishment planning, and IPI score management.
• Own listing optimization (titles, bullets, descriptions, keywords, images).
• Coordinate with marketing/creative teams for content production.
• Manage pricing strategy including competitive repricing.
• Manage marketplace P&L — track fees, ad spend, COGS, and net margin.
• Report on key metrics: revenue, conversion rate, ACOS/TACOS, BSR, Buy Box %.
• Identify and resolve profitability leaks (returns, chargebacks, fee structures).
• Manage a small team (marketplace specialist, content coordinator, ads analyst).
• Collaborate with supply chain for inventory forecasting.
• Work with finance on reconciliation and marketplace payouts.

Benefits

• Global, fast-moving agency environment.
• Collaborative and diverse team.
• Support for personal and professional growth.