Payroll Supervisor

Job Description

Job Description

Position Summary

The Payroll Supervisor is responsible for leading a small payroll team and ensuring accurate, timely, and compliant payroll processing for employees across the United States and Canada. This role oversees day-to-day payroll operations within UKG, manages audits and reconciliations, ensures compliance with multi-jurisdictional regulations, and partners with HR, Finance, and operations leaders to support organizational objectives. The Payroll Supervisor also drives process improvements and supports payroll system optimization.

The salary range for this position is $75,000 - $90,000 per year.  This is an exempt position and is not eligible for overtime.

Ideally, this position will be based in Dallas, TX.  There is potential for a remote applicant in the United States, who has UKG and multi-state payroll processing experience.

Key Responsibilities

Payroll Operations

• Oversee end-to-end payroll processing for U.S. and Canadian employees using UKG (UltiPro) .
• Review and approve payroll batches, earnings, deductions, garnishments, taxes, and adjustments.
• Ensure compliance with federal, state/provincial, and local wage and hour laws.
• Maintain accurate payroll records, including timecards.
• Conduct pre- and post-payroll audits to ensure accuracy and completeness.
• Coordinate payroll funding, GL integration, and reporting deadlines with Finance.

Team Leadership & Development

• Lead, coach, and support a small payroll team, providing training and ongoing development.
• Assign workload, monitor productivity, and ensure adherence to payroll processing schedules.
• Serve as an escalation point for complex questions from payroll staff and internal partners.

Compliance & Controls

• Ensure payroll practices comply with U.S. and Canadian regulations, including statutory reporting.
• Oversee year-end activities such as W-2, T4, and T4A validation and distribution.
• Maintain internal controls and documentation for audits, including internal, external, and tax audits.
• Stay current on legislative updates affecting payroll.

Systems, Reporting & Process Improvement

• Work with UKG configuration, reporting, and workflows to support operational needs.
• Identify opportunities to automate or streamline payroll processes.
• Create and maintain standardized payroll reports for HR, Finance, and leadership.
• Partner with National HR Director on system enhancements, testing, and troubleshooting.

Customer Service

• Deliver high-quality customer service, addressing employee payroll questions in a timely manner.
• Collaborate with HR and Benefits teams to ensure alignment of payroll with compensation, benefits, and leave policies.

Qualifications

Required

• 3–5+ years of payroll experience, including multi-state U.S. payroll; exposure to Canadian payroll strongly preferred.
• Prior experience in a leadership or supervisory role.
• Strong understanding of wage and hour laws, payroll tax regulations, and payroll best practices.
• Excellent attention to detail, analytical skills, and problem-solving ability.
• Strong communication skills and ability to work cross-functionally.

Preferred

• Experience processing payroll using UKG (UltiPro) , strongly preferred.
• CPP, PCP, or similar payroll certification.
• Experience in a multi-entity or rapidly growing environment.
• Advanced Excel and reporting skills.

Competencies

• Leadership & team development
• Payroll technical expertise
• Confidentiality & integrity
• Process improvement mindset
• Analytical and critical thinking
• Customer service orientation
• Ability to manage deadlines in a fast-paced environment