Enterprise Account Director

The Challenge Adobe is looking for an Account Director who is responsible for achieving sales targets through the sale of Adobe's Digital Marketing product lines. As a part of our enterprise sales team, the Account Director will work with Adobe's largest customers across the Retail industry. This includes the development of long-term relationships with customers as well as crafting strategic account plans. The Account Director will achieve this through software solution selling capabilities and direct, face-to-face contact with the customer. Responsibilities include building relationships at all levels with a focus on c-suite, and effectively navigating the customer's organization. You will guide and assist customers in achieving a successful start with Adobe and help them expand the value realized from our solution. Successful candidates will be high energy, data-minded, naturally inquisitive, and tech-savvy individuals with prior senior level sales experience. What you'll do Approach the business strategically and set a multi-year north star vision and strategy for your business grounded in value. Proactively identify and achieve path to sales plan. Be an innovative and resilient problem solver. Able to bring forward and take the lead on solving ambitious and sophisticated problems that allow Adobe to better serve our customers. Communicate with customers effectively and persuasively to uncover company-viable solutions from their view. Build strong executive relationships across multiple fields (CIO, CTO, CMO, CDO). Identify and gain alignment from customer on compelling business issue to be addressed. Demonstrate industry expertise, thought leadership, grasp of macro‑economic environment and be a trusted advisor. Articulate the Adobe story, unique value proposition and how Adobe's solutions align with customer's vision and solve customer's business issue (e.g. return on investment of product). Lead, collaborate and orchestrate Adobe's entire Ecosystem and Partners to drive outcomes. Use Adobe's ecosystem to the fullest potential. Collaborate to drive consensus and action. Owner and driver of the territory and account strategy and how the ecosystem will support. Manage large, sophisticated sales processes internally involving legal, deal desk, product marketing, product support & engineering and other Adobe customers. Identify and lead collaboration with external 3rd parties including tech partners and system integrators. Meet sales quota and run efficient business. Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap. Build strong account plans at the beginning of the year and lead regular account planning meetings to keep team aligned. Follow a well‑adapted approach to maintaining a rolling 4Q pipeline. Keep pipeline current and quickly qualify opportunities. Collaborate with support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into your accounts. Ideal candidate will have Minimum 5 to 7+ years with proven track record selling solutions to Marketing, IT, and brands or lines of business in large enterprise organizations. Ability to work effectively in a team environment, optimally partnering with other Adobe teams including Sales, Support, Engineering, Product & Marketing. Strong understanding of digital experience technologies and SaaS within the Retail space. Validated Sales Excellence and creative, problem‑solving approach. Expected Pay Range Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $229,000 – $369,600 annually. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short‑term incentives are in the form of sales commission plans. Non‑sales roles starting salaries are expressed as base salary and short‑term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long‑term incentives in the form of a new hire equity award. State‑Specific Notices California: Fair Chance Ordinances: Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice: Aug 31 2026 12:00 AM. If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. AI Use Guidelines for Interviews Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it is restricted during live interviews. See how we think about AI in the hiring experience. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. 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