Enterprise Account Director

Compensation: $350,000 - $400,000 / year Department: Sales North America Location: United States Compensation: $350,000 - $400,000 / year Description Factbird delivers real-time manufacturing intelligence to production teams who need clarity, not complexity. Our plug-and-play hardware and cloud platform surface live line data as actionable insight — and we are growing rapidly across sites, geographies, and enterprise accounts. As we scale our enterprise motion, we are building a dedicated capability to win and expand large, complex, multi-site manufacturing organizations globally. This is a foundational hire. The role We are looking for a Large Enterprise Account Director who can operate at the intersection of commercial leadership and operational transformation. You will own the full enterprise journey — from C-suite engagement and business case development, through pilot validation and commercial structuring, to global rollout and long-term account expansion. This is a strategic program leadership position, designed for someone who understands how large manufacturers make decisions, how enterprise technology gets adopted at scale, and how to position Factbird as the manufacturing intelligence standard across a global operation. What You\'ll Do Experience Target & Land — Strategic Account Creation Own a focused portfolio of named enterprise accounts and build genuine depth in each one—global site mapping, organizational intelligence, transformation triggers, and budget cycles. Drive multi-threaded executive engagement with discipline and consistency, and maintain a living account plan that reflects reality, not wishful thinking. Discover & Qualify —Program Validation Lead structured discovery workshops that surface real pain, real budgets, and real decision-making dynamics. Apply MEDDPICC with rigour — not as a checkbox exercise, but as a genuine qualification framework. Identify the Economic Buyer early, understand where budget ownership sits, and secure pilot commitment before momentum stalls. Architect & Align — Cross-Functional Buy-In Lead architecture and deployment design conversations across IT, Operations, Finance, and Procurement. Work closely with Solution Consulting to define a scalable global rollout template, and build business cases that are anchored in measurable operational impact — not feature lists. Prove — Enterprise Pilot Leadership Own the pilot end-to-end, working in close partnership with Customer Success and Solutions Consulting. Define success metrics upfront, run structured weekly reviews, and maintain executive visibility throughout. Exit the pilot with a CFO-grade ROI case that makes the path to global rollout self-evident. Close — Enterprise Commercial Structuring Lead all aspects of commercial structuring — pricing models, procurement navigation, legal alignment, and executive-level deal narratives. Simplify the path to signature without diluting the value of the deal. Launch — Governance & Program Setup Establish the governance structures that set global programs up for long-term success. Define program ownership, lead the executive kickoff, and ensure a clean, structured handover to Customer Success — so nothing falls through the gap between sale and delivery. Expand — Enterprise Growth Ownership The close is not the finish line. Drive post-sale expansion with the same rigour applied to the initial sale — participate in ARR growth reviews, lead annual strategic account planning, and work to embed Factbird into the customer\'s operational and financial planning cycles. What We\'re Looking For Experience 7 + years in enterprise B2B sales, ideally within SaaS, industrial technology, or manufacturing Proven track record of closing and expanding complex, multi-site deals—not just progressing them Comfortable operating across sales cycles of 6–18 months or longer MEDDPICC is not a methodology you learned in a training session — it is how you work Capabilities Lead enterprise programs spanning multiple functions, geographies, and stakeholder groups without losing momentum Engage C-suite and senior operational leaders with confidence and credibility Build business cases that hold up to financial scrutiny, anchored in measurable operational impact Run multi-threaded sales processes with discipline and without dropping threads Strong commercial instincts paired with a structured, repeatable approach to strategy Mindset You treat your accounts like a business within a business—full ownership of outcomes, not just activities Long sales cycles do not frustrate you—they are where you do your best work Focused on creating genuine value for customers rather than optimising for short-term wins Who You\'ll Work With You will report to the VP of Sales and operate as the commercial anchor of a Global Enterprise Pod—working in close partnership with Solution Consultants, Customer Success, Finance, Legal, and regional Sales leadership across EMEA and the US. This is a collaborative, high-trust environment where the best ideas win regardless of where they come from. Why Factbird? People are at the heart of everything we build. We believe great products come from empowered teams — and we work hard to create an environment where you can do your best work and have space for life beyond it. Here’s what you can look forward to: Flexible working hours : We trust you to manage your time. Life isn’t one-size-fits-all, and neither is work. Competitive salary : We offer compensation that reflects your skills, experience, and impact. Internet reimbursement : Stay connected and productive, wherever you choose to work from. Thoughtful, human onboarding : We\'ll support you step by step, giving you the context, tools, and guidance you need to feel confident from day one. A career path that grows with you: Through bi-yearly Individual Development Plan conversations, we\’ll work together to shape a career journey that fits your ambitions. Company-wide kickoffs & team days : We regularly come together across teams and regions to connect, celebrate, and align on what\'s next. A global, inclusive culture : We\’re proud of our diverse backgrounds and perspectives — and we actively celebrate them in how we work and collaborate. We\’d love to hear from you If this role feels like a match, we’d be excited to hear from you and explore how you could help shape the future of data collection and production monitoring at Factbird. And if someone in your network comes to mind who might be a great fit — feel free to share this opportunity with them. Have questions? You can always reach out at View email address on click.appcast.io At Factbird, we believe that great work starts with people feeling respected, valued, and included. We are proud to be an equal opportunity employer and are committed to building a workplace where everyone has the opportunity to thrive. All employment decisions at Factbird are made based on business needs, role requirements, and individual qualifications, without discrimination based on gender, gender identity or expression, age, disability, marital or family status, nationality, ethnic or social origin, religion or belief, sexual orientation, or any other characteristic protected under applicable European and local employment laws. We celebrate diversity in all its forms and believe that different backgrounds, perspectives, and experiences make our teams stronger and our work better. We warmly encourage all qualified candidates to apply and to bring their whole selves to Factbird #J-18808-Ljbffr