Enterprise Account Director

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Summary The Senior Enterprise Account Director (Sr EAD) drives disciplined execution of enterprise strategies for complex, multi‑entity health system partnerships. Working in close alignment with the Strategic Customer Vice President (SCVP) who leads enterprise strategy and senior‑most customer relationships, the Sr EAD serves as a trusted execution partner, ensuring enterprise priorities translate into coordinated action, sustained adoption, and measurable results. Operating within the strategic framework established by the SCVP, the Sr EAD owns critical regional and operational stakeholder relationships and translates system‑level objectives into actionable regional plans that scale across facilities and service lines. The role reinforces executive engagement by advancing initiatives, developing executive‑ready insights, and supporting enterprise governance forums such as QBRs and executive sponsor meetings. The Senior Enterprise Account Director applies strong executive presence, communication, and influence to drive progress within a highly matrixed environment, leading through credibility rather than authority. In partnership with sales, clinical, marketing, service, solutions, and contracting teams, the SrEAD helps align execution, address barriers, and maintain momentum. Anchored in a customer‑centric mindset, the Sr EAD partners with customers to diagnose needs, apply BD solutions within the broader enterprise strategy, and support the co‑creation of value propositions, KPIs, and dashboards that demonstrate outcomes. The role also provides experienced leadership in executing complex initiatives including enterprise business reviews, implementations, contracting support, and compliance efforts to ensure disciplined follow‑through, consistency, and enterprise‑level impact. Key Responsibilities Execute enterprise account strategies in close partnership with the Strategic Customer Vice President (SCVP), ensuring enterprise priorities translate into coordinated action and measurable results. Translate complex, system‑level objectives into scalable regional and operational execution plans across large health systems. Own and manage critical regional and operational stakeholder relationships, building credibility through consistent value delivery and strong follow‑through. Support and advance executive‑level engagement by developing executive‑ready insights and materials for QBRs, executive sponsor meetings, and enterprise governance forums. Lead through influence within a highly matrixed environment, collaborating across sales, clinical, marketing, service, solutions, and contracting teams to maintain alignment and momentum. Partner with customers to diagnose needs and apply BD solutions within the broader enterprise strategy, supporting the co‑creation of value propositions, KPIs, and performance dashboards. Lead execution of complex, multi‑stakeholder initiatives including enterprise business reviews, implementations, contracting support, and adoption and compliance efforts. Ensure disciplined execution, accountability, and consistency across all enterprise initiatives, delivering sustained adoption and enterprise‑level impact. Education / Experience Minimum bachelor’s degree 5‑7+ years managing or supporting large IDN accounts with measurable results 5+ years people leadership experience 5+ years leading in a complex matrix organization to drive enterprise customer value 5+ years of experience developing & delivering strategic customer solutions 3+ years of owning implementation of part of the account strategy in partnership with an SCVP or NVP Strong skills in written and verbal communication, analytics and PowerPoint Workplace For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work‑life balance. Remote or field‑based positions will have different workplace arrangements indicated in the job posting. For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID‑19. In some locations, testing for COVID‑19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Benefits Competitive compensation package with potential discretionary LTI bonus Potential reimbursement of vehicle use/mileage Potential reimbursement of phone use Medical coverage Health Savings Accounts Flexible Spending Accounts Dental coverage Vision coverage Hospital Care Insurance Critical Illness Insurance Accidental Injury Insurance Life and AD&D insurance Short‑term disability coverage Long‑term disability insurance Long‑term care with life insurance Anxiety management program Wellness incentives Sleep improvement program Diabetes management program Virtual physical therapy Emotional/mental health support programs Weight management programs Gastrointestinal health program Substance use management program Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit BD 401(k) Plan BD Deferred Compensation and Restoration Plan 529 College Savings Plan Financial counseling Baxter Credit Union (BCU) Daily Pay College financial aid and application guidance Life Balance Programs Paid time off (PTO), including all required State leaves Educational assistance/tuition reimbursement MetLife Legal Plan Group auto and home insurance Pet insurance Commuter benefits Discounts on products and services Academic Achievement Scholarship Service Recognition Awards Employer matching donation Workplace accommodations Other Life Balance Programs Adoption assistance Backup daycare and eldercare Support for neurodivergent adults, children, and caregivers Caregiving assistance for elderly and special needs individuals Employee Assistance Program (EAP) Paid Parental Leave Support for fertility, birthing, postpartum, and age‑related hormonal changes Leave Programs Bereavement leaves Military leave Personal leave Family and Medical Leave (FML) Jury and Witness Duty Leave EEO Statement Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. Location Primary Work Location: USA NJ – Franklin Lakes. Additional Locations: [details omitted]. Work Shift: [details omitted]. #J-18808-Ljbffr