Customer Service Manager - State Farm Agent Team Member

Responsive RecruiterBenefits:License ReimbursementHealth stipend401(k)Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentRole Description:As an Customer Service Manager - State Farm Agent Team Member for Lisa Hoy - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.Responsibilities:Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationPromote successful and long-lasting customer relations.Qualifications:Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredExperience managing client relationships is preferredInterest in marketing products and services based on customer needsExcellent communication skills - written, verbal, and listeningDedicated to customer serviceAble to anticipate customer needsAble to effectively relate to a customerCompensation: $50,000.00 - $60,000.00 per yearOur team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in New Philadelphia, OH and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.