Administrative Support Specialist

Administrative Support Specialist – Inside Sales TeamPacific Office Automation, the largest independently-owned document imaging and technology dealer in the nation, is looking for an organized, detail-oriented Administrative Support Specialist to join our Inside Sales team. This role plays a critical part in ensuring smooth day-to-day operations for our sales representatives and enhancing the overall customer experience.If you're someone who thrives in a fast-paced, team-oriented environment and loves being the go-to resource for administrative support, we want to hear from you!What You'll Do:Provide administrative support to the Inside Sales team, including scheduling meetings, processing sales documentation, and organizing internal communicationsAssist with customer onboarding, order entry, and tracking of sales pipeline activitiesHandle accounts receivable tasks, including invoicing, payment follow-ups, and maintaining accurate customer recordsAnswer high-volume phone calls and emails from customers and vendors, ensuring professional and timely responsesUpdate and maintain CRM systems and Excel spreadsheets for tracking leads, orders, and sales performancePrepare and format reports, presentations, and documents as requested by sales leadershipWork closely with internal departments (logistics, service, finance) to coordinate and streamline customer delivery and installation processesTroubleshoot customer inquiries and escalate issues appropriatelyHelp manage inventory and supplies related to sales documentation and promotional materialsWhat You Bring:2+ years of experience in an administrative, customer service, or sales support roleProficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)Strong written and verbal communication skillsExcellent time management and multitasking abilityHigh attention to detail and accuracy in data entryAbility to work independently and as part of a collaborative teamWhy You'll Love Working Here:Be part of a high-performing sales team that values your contributionsAccess to ongoing training and professional developmentGrowth opportunities into senior administrative or operational rolesFriendly and team-focused work cultureComprehensive benefits package:Medical, Dental, Vision, and Life Insurance401(k) with employer matchPaid Vacation, Sick Leave, and PTOFSA/HSA ProgramsStarting Pay: $20–$22/hr DOE Opportunity to grow with Inside Sales and beyond!Diversity and Inclusion at POAAt Pacific Office Automation, we're proud of our inclusive workplace. We believe our employees' diverse backgrounds and experiences drive our innovation and success. We are committed to creating an environment where all voices are heard and respected.Join a company where your administrative skills are truly valued — and where you can grow! Apply today.