Customer Service Rep

Automotive Customer Service Representative

Fleet Service Auto & Truck Repair, located in Everett, WA, is looking for an enthusiastic and driven full-time Automotive Customer Service Representative to join our family! This entry-level position offers enormous growth opportunities while enjoying a competitive salary ranging from $40,000 to $60,000 per year and an array of amazing company-wide benefits, including:

• Health, dental, vision, and life insurance
• Paid time off (PTO)
• 401(k) with company match
• Annual holiday bonus
• Paid vacations
• Paid holidays
• Paid training
• No weekend work

As our Automotive Customer Service Representative, you'll have access to the best training program available, with opportunities for continued learning and development. There's no better place to build a successful long-term career than with us at Fleet Service Auto & Truck Repair!

This is a full-time entry-level position, offering a great Monday through Friday schedule with 8-hour shifts. Multiple full-time shifts are available, with work hours from 7:00 AM - 5:30 PM or 7:30 AM - 5:00 PM.

As our entry-level Automotive Customer Service Representative, you'll be the first point of contact for our customers, handling everything from answering phone calls and scheduling appointments to ensuring accurate data entry and maintaining seamless communication throughout the service process. Your role will evolve as you gain experience, and you'll be trained to assist with parts reconciliation, manage customer inquiries, and support our service advisors in handling all facets of the repair process. Each day, you'll have the opportunity to provide exceptional customer service, assist with invoicing, and ensure customers are kept informed about the status of their vehicles. You'll be a key player in creating a positive experience for our customers from start to finish.

Qualifications for success include:

• Strong typing abilities
• Excellent interpersonal and communication skills
• Great emotional intelligence
• Multitasking skills
• A positive work attitude
• Valid Washington driver's license

Learn about us:

Our fantastic team at Fleet Service Auto & Truck Repair has been providing 5-star auto repairs and customer service since long before Google was even around. Established in 1976, our award-winning shop does it all, from troubleshooting and preventative maintenance to complex repairs and replacements.

The core of our long-term success has always been our team and our culture. We work hard here, but we know how to party hard, too! Our employees enjoy weekends off so they can have a healthy work-life balance and still make good money without having to miss out on fun events with friends and family. Speaking of money, we offer great pay as well as holiday bonuses to help ease the wallet during the gift-giving season. We also offer our employees all the tools and training they need to succeed, making us a great place for both newcomers and experienced pros to build a future!

Take the next step!

Our initial application process is quick, easy, and mobile-friendly-apply today as our Automotive Customer Service Representative and start your journey with a company that values your growth and success!