Human Resources Representative

Introduction ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA. Role and Responsibilities The Human Resources Representative will be responsible for: People Services Advisory Handles inquiries from first contact through registration, escalation, and resolution in a professional and efficient manner, following a first-time-right and end-to-end way of working. Collaborates with team members to support effective service delivery. Answers questions across all topics, addresses new issues, and identifies the customer’s underlying needs. Onboarding Handles inquiries from registration through escalation and resolution in a professional and efficient manner, following a first-time-right and end-to-end way of working. Collaborates with team members to support effective service delivery. Employee Life Cycle Handles transactions from first contact through registration, escalation, and resolution in a professional and efficient manner, following a first-time-right and end-to-end way of working. Collaborates with team members in daily operations. Process Improvements Identifies discrepancies and makes suggestions on opportunities for improvement. Supports the implementation of medium and complex data-driven improvements in collaboration with other tiers, including work instructions and knowledge base updates. Helps minimize waste and inflow, increase efficiency, and improve quality. Projects Participates in projects within own scope while ensuring alignment with goals and objectives. Reporting Generates and delivers routine and ad-hoc reports. Buddy / Mentor Acts as a buddy for new team members during their onboarding period. Education and Experience Bachelor’s degree in Business, Human Resources, or a related field; or an equivalent combination of education and experience. Minimum of 1–2 years of Human Resources experience. Experience with HRIS systems, including Workday, required. Proficiency in Microsoft Office Suite. Human Resources experience within the ASML Business Services organization strongly preferred. Personal Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: Collaborates, ability to establish and maintain cooperative working relationships with co-workers and customers. Communicates effectively, demonstrates open, clear, concise and professional communication, excellent written and verbal communication skills. Plans and aligns with strong stakeholder management skills. High level of ownership, accountability, and follow-through in delivering service quality, team results, and employee satisfaction. Other Information You must be work authorized in the United States without the need for employer sponsorship. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. #J-18808-Ljbffr