Regional CEO, MA Region - *Dedham, MA*

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world’s largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Regional CEO - Massachusetts Region

WHY CHOOSE US?

Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHERE YOUR CAREER IS A FORCE FOR GOOD!

The American Red Cross is currently seeking a Regional CEO for our Massachusetts Region.

The Massachusetts Region serves the 6.9 million residents of the 351 cities and towns of Massachusetts. The location for this position is Dedham, MA (regional HQ office). Knowledge/familiarity with the state and key stakeholders is a huge plus. Relocation assistance is not available for this position.

WHAT YOU NEED TO KNOW

The Regional CEO is accountable and responsible for achieving core mission delivery including performance targets in mission, fundraising, communications/marketing, volunteer services, operational management and supporting blood donor sponsorships and recruitment. They also serve as the face of the American Red Cross for various community initiatives; the media, donors, biomedical initiatives, blood sponsors and their communities.

The Regional CEO is the primary supervisor of the regional functional officers and Executive Directors and partners in a matrix system structure with division leadership to ensure organizational programs are executed. The Regional Executive works with the Executive Directors in the chapter territories to develop and engage volunteer boards and community volunteer leadership. A key expectation is to build a diverse and an engaged regional employee and volunteer workforce representative of the communities served and who uphold the core values of the American Red Cross. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. This position is very external facing. You should have demonstrated experience with building relationships with key external stakeholders, being the face of an organization, as well as fund development skills.

PAY INFORMATION

The salary range for this position is (Massachusetts) is: $248,000 - 260,000 + an excellent incentive plan. This position is not eligible for relocation. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed.

1. KEY CORPORATE RESPONSIBILITIES

1. Delivery of overall targets/goals of the Region including service delivery, workforce engagement, biomed support, revenue, and expense. Maintain compliance with corporate governance, policies, and governmental regulations. Ensure sound financial management and public accountability for contributions, income, expense, and all Red Cross assets. In partnership with division leadership, provide leadership and management of assigned staff, deliver Red Cross programs and services and uphold the core values of the organization.
2. In conjunction with the Division Fundraising Vice President (DFVP), responsible for achievement of fundraising goals across their Region. Work closely with the DFVP in co‑leading key regional staff and goals. Actively participate in developing fundraising strategies and fundraising efforts to grow financial resources within the Region.
3. Responsible for building and cultivating strong external relationships with key organizations and community leaders. Partners include donors, blood sponsors, governments, corporations, civic organizations, military, and other community charitable and nonprofit agencies.
4. Ensure strong visibility for the American Red Cross in the regional jurisdiction. Increase and leverage community awareness and commitment to the American Red Cross by being an active community participant. Ensure regular local media and social media communications regarding all Red Cross services and regional/national activities, consistent with regional/national communication strategies.
5. Build a strong collaborative environment across all lines of service and business units in the region to effectively deliver against the Red Cross mission. Provide leadership and strategy for improved performance. Ensure community needs are communicated to the lines of services and business units and that the American Red Cross programs and capacity needs are communicated to the community.
6. Build regional capacity for service delivery in all lines of service through program development and the engagement and retention of volunteers and partners. Ensure consistent, responsive, and timely delivery of high‑quality services throughout the region. Ensure youth and young adults are engaged through a network of Red Cross Clubs which are integrated into the service delivery plans. May be called upon to serve roles in coordination with national response operations.
7. Has oversight of Board Members and Community Volunteer Leaders within an assigned region or geographic area. Build and guide activities of Chapter Boards. Ensure diversity of board leadership, representation of major organizations and community leaders, and maintaining board committees that support the mission through advocacy, fundraising and service delivery. Lead and support the selection and engagement of diverse Community Volunteer Leaders who further the Red Cross mission in assigned geographic areas.
8. Recruit, train, engage, and reward volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner, while maintaining a cooperative culture. Each member of the Regional Leadership Team is expected to work with a volunteer partner to ensure key volunteers are utilized to create depth within the function. For this level of position, the total revenue will be $15M or more. Candidates must demonstrate proven success in driving large‑scale revenue goals. Additional market complexity factors may also be considered.

WHAT YOU NEED TO SUCCEED

1. Organizational Agility – knowledgeable about how organizations work; knows how to get things done both through formal channels and informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations.
2. Deal with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without have the total picture; isn’t upset when things are in the air; doesn’t have to finish things before moving on; can comfortably hand risk and uncertainty.
3. Manage Complexity – can effectively deliver results in complex environments incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals and a diverse community populations.
4. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high tension situations comfortably.
5. Professionalism and Integrity – evaluates lessons learned from both success and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a ‘can-do’ attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict.
6. Manage Vision and Purpose – communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations.

EDUCATION

Four‑year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non‑profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or nonprofit management.

EXPERIENCE

Minimum 10 years’ related experience in the profit or not‑for‑profit sector in business, sales or corporate administration. Proven track record in raising significant financial resources.

MANAGEMENT EXPERIENCE

Minimum 7 years’ experience directing a workforce and program management responsibilities.

SKILLS AND ABILITIES

Shape, lead, motivate and develop leadership teams. Work on a diverse team of Executives. Demonstrate ability to develop effective work teams and build consensus within the organization and community. Exercise good and timely judgments in complex situations. Possess strong communication and influencing skills along with public speaking and writing. Ability to develop and implement fundraising strategies. Proven track record in raising significant financial resources. Ability to work on a team.

TRAVEL

Travel within communities served and region, occasionally division. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver’s license and good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

WHAT WILL GIVE YOU THE COMPETITIVE EDGE

In-depth knowledge of the region Established contacts with funders, community partners, elected officials

BENEFITS FOR YOU

We take care of you, while you take care of others. As a mission‑based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition

PHYSICAL REQUIREMENTS

Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

EEO STATEMENT

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AMERICAN RED CROSS PARTNERSHIP

American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

VOLUNTEERING INSTRUCTIONS

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most‑needed volunteer positions. To view the EEOC Summary of Rights,