Receptionist - State Farm Agent Team Member

Benefits Mentorship from an Agent with 17 years experience 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Role Description Greaver Insurance and Financial Services, Chris Greaver State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. Responsibilities Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. Qualifications Previous experience in customer-facing roles such as receptionist or service representative. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems. Who Are We? We are growth minded, fast paced agency team, seeking to create meaningful relationships with our customers! We are a supportive team, willing to help each other out, and always learning and winning! We are driven and passionate about what we do, each and every day and love insurance! We work hard, play hard and have fun while doing it! Who Are We Looking For? Someone Who Is: Customer-Focused: Passionate about providing exceptional service and building strong client relationships. Reliable and Trustworthy: Demonstrates integrity and professionalism in all interactions. An Excellent Communicator: Able to clearly explain insurance options and policies to clients. Detail-Oriented: Pays close attention to accuracy and thoroughness in processing applications and changes. A Team Player: Works well with colleagues and supports a collaborative work environment. Self-Motivated: Takes initiative and is proactive in meeting goals and deadlines. Adaptable and Flexible: Comfortable working in a dynamic environment and open to learning new skills. Tech-Savvy: Comfortable using digital tools and software relevant to insurance operations. Licensed or Willing to Obtain Insurance Licenses: Holds or is ready to pursue necessary state insurance licenses. Located in Maryland and within driving distance to our Perry Hall office #J-18808-Ljbffr Chris Greaver - State Farm Agent