Administrative Assistant-ElderONE (Full time, day shift)

Job Title: Administrative Assistant

Department: ElderONE- Emerson

Location: 800 Emerson Street Rochester, NY 14613

Hours Per Week: 40 hours per week

Schedule: 8:00am-4:30pm Monday through Friday

Join ElderONE and be part of a groundbreaking PACE program that’s redefining senior care—helping patients stay safely in their homes while receiving fully coordinated, compassionate support. You’ll be part of a collaborative, mission-driven team delivering high-quality care in a model that represents the future of healthcare.

As part of Rochester Regional Health, you’ll benefit from

• Flexible scheduling
• Shift differentials for added earning potential
• Strong benefits-“Strong benefits package with retirement options.” and tuition assistance to support your continued growth.
• Clear opportunities for career advancement

SUMMARY

As an Administrative Assistant, you are key in the organization, gathering and dissemination of in-depth accurate information and reports. Your demonstrated expertise of software programs combined with your communication and customer service abilities greatly ensure unit success and functionality.

ATTRIBUTES

• Minimum of three (3) years of experience in area of secretarial/administrative support required, preferably in a healthcare environment
• Experience with PC and office programs including, but not limited to, database management, spreadsheets, word processing and presentation software
• Excellent written, verbal communication and organization skills
• Bilingual preferred

RESPONSIBILITIES

• General Administration. Answer telephones, schedule appointments, arrange travel, process time cards, data and work orders, manage budgets and expense reports, etc.; interact and serve as a resource for patients, customers and other external contacts; may arrange or conduct tours, orientations, training sessions or presentations
• Budget Reporting. May assist in budget preparation, patient billing, charging and insurance claims
• Database Management. Maintain electronic/computer databases and paper files; retrieve information as needed and may create financial, statistical, narrative and/or other reports as requested
• Documentation. Prepare a variety of correspondences

EDUCATION

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$17.75 - $24.00

CITY

Rochester

POSTAL CODE

14613

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.