Community Engagement Manager

Job Description

Job Description

Community Engagement Manager

North Shore & South Shore | Law Mom

Salary: $50,000-$60,000 Base + Performance-Based Discretionary Bonuses + Mileage Reimbursement.

Location: Massachusetts (North Shore & South Shore).

About Law Mom:

Law Mom is a rapidly growing estate planning, probate, and trust administration law firm committed to educating families, empowering communities, and delivering a 5-star client experience.

Through workshops, seminars, networking events, sponsorships, and community outreach, we help families protect what matters most while building meaningful relationships throughout Massachusetts.

We are seeking a highly organized, energetic, results-driven Community Engagement Manager to own our community presence, event execution, outreach efforts, and attendance growth initiatives.

This is not an administrative role.

This is a performance-driven position for someone who loves people, thrives on execution, enjoys being out in the community, and wants to make a measurable impact.

Position Overview:

• The Community Engagement Manager is responsible for planning, promoting, coordinating, and executing Law Mom events while helping drive attendance, supporting workshop registrations, building referral relationships, and expanding Law Mom's presence throughout Massachusetts.
• This role serves as the connection point between Marketing, Intake, Attorneys, Referral Partners, and the Community.
• The successful candidate will own event execution from start to finish and will be held accountable to performance metrics and growth goals.

Schedule Expectations:

• This is not a traditional 9-to-5 position.
• While office hours are generally Monday through Friday, flexibility is required.

The successful candidate must be willing to:

• Attend evening workshops and seminars.
• Attend networking events after business hours.
• Participate in occasional weekend community events.
• Travel regularly between the North Shore and South Shore offices.
• Travel throughout Massachusetts for events and outreach opportunities.
• Adjust work schedules as necessary to support firm events.
• Work hours will flex based on business needs and event schedules.

Key Responsibilities:

Event Ownership & Execution:

• Own the Law Mom event calendar.
• Coordinate workshops, seminars, webinars, sponsorships, and networking events.
• Manage vendors, venues, supplies, registrations, and logistics.
• Ensure flawless event execution.
• Coordinate setup and breakdown.
• Deliver a 5-star attendee experience.
• Track event performance and attendance metrics.

Attendance Growth & Booking Support:

• Assist in driving event attendance.
• Support registration and confirmation efforts.
• Work closely with Intake to maximize attendance.
• Conduct attendee outreach and reminders.
• Assist with post-event follow-up.
• Support workshop and event attendance goals.

Community Outreach & Relationship Development:

• Build relationships with referral partners and community organizations.
• Attend networking events and community functions.
• Identify speaking opportunities for attorneys.
• Coordinate sponsorship opportunities.
• Develop relationships that expand Law Mom's visibility and reach.

Marketing Collaboration:

• Ensure Marketing receives event information in advance.
• Support event promotion efforts.
• Capture photos, videos, and testimonials.
• Coordinate social media opportunities.
• Assist with post-event reporting and content collection.

Key Performance Indicators (KPIs):

• Success in this role is measured by results.
• Performance metrics may include:

Event Performance:

• Events executed successfully.
• Attendance goals achieved.
• Event readiness and organization.
• Event satisfaction scores.

Community Engagement:

• Networking events attended.
• Referral partner relationships developed.
• Speaking opportunities secured.
• Sponsorship opportunities created.

Operational Excellence:

• Follow-through.
• Accountability.
• Communication.
• Responsiveness.
• Initiative.
• Team collaboration.

Growth Metrics:

• Attendance growth.
• Community awareness.
• Event participation.
• Outreach activity.
• Contribution to firm growth initiatives.

Compensation:

• Base Salary: $50,000-$60,000 based on experience
• Mileage Reimbursement: IRS-approved mileage reimbursement for approved business travel
• Performance-Based Discretionary Bonuses: This is a performance-driven position with opportunities for additional compensation based on results.

Bonus eligibility may be based on:

• Event execution.
• Attendance growth.
• KPI achievement.
• Community outreach.
• Referral partner development.
• Sponsorship opportunities.
• Initiative and ownership.
• Overall contribution to firm growth.

Top performers who consistently exceed expectations and take ownership of outcomes will have meaningful opportunities to increase their earnings.

Required Qualifications:

• Event planning or event management experience.
• Exceptional organizational skills.
• Strong communication and relationship-building abilities.
• Ability to manage multiple projects simultaneously.
• Comfortable attending networking events and community functions.
• Comfortable representing the firm professionally in public settings.
• Valid driver's license and reliable transportation.
• Willingness to travel regularly throughout Massachusetts.
• Ability to work a flexible schedule, including evenings and occasional weekends.

Preferred Qualifications:

• Community outreach experience.
• Business development experience.
• Marketing coordination experience.
• CRM experience (Zoho preferred).
• Eventbrite experience.
• Social media familiarity.
• Experience in legal, healthcare, nonprofit, or professional services industries.

The Ideal Candidate:

You are likely a strong fit if:

• You love execution and accountability.
• You take ownership of outcomes.
• You thrive in a fast-paced environment.
• You enjoy meeting new people and building relationships.
• You are highly organized and detail-oriented.
• You follow through without being reminded.
• You can balance multiple priorities while maintaining a high standard of excellence.
• You are energized by helping events succeed and communities grow.

At Law Mom, we are looking for someone who doesn't just coordinate events—we are looking for someone who helps grow our presence, strengthen our relationships, and expand our impact throughout Massachusetts.