Chiropractic Office Manager

Job Description

Job Description

• Responsibilities
• Manage front desk operations, including greeting visitors and handling inquiries with professional phone etiquette
• Oversee multi-line phone systems, scheduling, and calendar management for staff
• Perform data entry, filing, and document proofreading to ensure accuracy and organization
• Utilize office software to support administrative tasks
• Coordinate appointments, meetings, and events; maintain an organized calendar for team members
• Handle customer support via phone, email, or in person; provide exceptional service to clients and visitors
• Manage office supplies inventory and place orders as needed to ensure operational efficiency
• Assist with bookkeeping tasks
• Support administrative functions including typing correspondence, maintaining files
• Ensure the office environment adheres to safety protocols and maintains a professional appearance
• Insurance verification, data entry for billing
• Ability to train employees on some of the above stated tasks
• Understanding PIP, work comp, etc...
• Qualifications
• Proven experience in office management or administrative roles; clerical or medical receptionist experience is advantageous
• Proficiency with Microsoft Office (Word, Excel, Outlook), and data entry skills
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Excellent communication skills—both verbal and written—and strong phone etiquette
• Bilingual abilities are preferred to assist diverse clients and staff members
• Demonstrated ability to manage people, calendars, schedule appointments, and coordinate meetings efficiently
• High level of computer literacy with familiarity in office management software and tools
• Ability to handle confidential information discreetly and professionally