Night Auditor

Job Benefits An exceptional benefit plan for associates & family members 401K matching program Flexible scheduling to allow you to focus on what is important to you Highly competitive wages Discounts with our Crescent managed properties in North America for you & your family members along with Hyatt Hotel Associate discount worldwide. Responsibilities You will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly during the overnight shift. You will check in guests, answer phones and take reservations, respond to guest complaints, requests and emergencies, process invoice and reconcile accounts. Investigate and resolve out-of-balance accounts, keep accurate financial records and ledgers, help prepare for forecasts and audits. Qualifications At least 1‑2 years of hotel front office experience or prior experience as a Night Auditor. Eye for detail and a passion to provide quality of service to our guests. Prior Hyatt brand experience, excellent computer, customer service and communication skills. Knowledge of Otelier and Opera Cloud preferred. Location Thompson Austin - 5th and Brazos | Austin , TX , US Employment Details This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location. Legal Statement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr