Referral Coordinator (Chesapeake Specialty Care)

Job Description

Job Description

The Referral Coordinator is responsible for managing and coordinating all incoming and outgoing patient referrals, primarily based at the Owings Mills location. This role ensures timely processing, accurate documentation, and compliance with payer requirements while supporting continuity of care across all practice sites.

The Referral Coordinator plays a critical role in maintaining efficient patient flow and ensuring that all referrals, authorizations, and supporting documentation are complete and accurately maintained within the Electronic Health Record (EHR) system.

Key Responsibilities

• Referral Management
• Insurance Authorization & Verification
• Care Coordination
• Regulatory Compliance
• Administrative and Operational Support
• Reporting and Follow-Up

Qualifications

Minimum Requirements

• At least one (1) year of experience in referrals, medical office operations, or healthcare administration

• High school diploma or equivalent

Knowledge and Skills

• Strong understanding of insurance authorization processes and referral workflows

• Working knowledge of HIPAA privacy and security requirements

• Proficiency in Electronic Health Record (EHR) systems

• Strong attention to detail and organizational skills

• Effective communication and coordination skills

Additional Requirements

• Ability and willingness to travel to other practice locations as needed

• Reliable transportation required

• Ability to manage workload in a fast-paced clinical environment

Total Rewards

The referenced base salary range represents the low and high end of Specialty Care Networks’ salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. Specialty Care Network offers a total rewards package that supports our employee’s life, career and retirement.