Field Service Technician (Technicien Service Clients) F/M

Corning is one of the worlds leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of whats possible. They help move our company,and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use. Role Purpose Provide technical assistance to both internal and external customers, support field projects, training classes, corporate owned manufacturing facilities, Product Line Management, and Commercial Sales and Marketing. Master optical test and splice equipment and procedures required to perform assigned tasks. Travel to customer sites to install, test, repair, and document fiber optic communication systems. Perform as a Project Leader with the responsibility for coordinating and executing all facets of a fiber optic network installation. Assist fiber optic training courses at various Corning locations, regional locations, and at customer sites. Provide on-site technical assistance and troubleshooting for various Corning customers at various locations. Complete on-site investigations of potential product issues raised by customers. Provide recommendations to Sales, Manufacturing and Field Engineering to solve quality and/or field related problems. Coordinate project and support-related travel and logistical activities and plans as assigned. High school diploma or equivalent Candidate should possess sound mechanical intuition and PC computer literacy Must be able to lift parcels and equipment weighing up to 50lbs Passport Must be willing to travel domestically approximately 60% Associates degree in a STEM field preferred Proficiency in using Microsoft Office, including Word, Excel, PowerPoint, Outlook, SharePoint and Visio Technical writing ability, with emphasis on effective presentation of detailed concepts Knowledge of construction and project planning procedures Some related work experience and/or military background in telecommunications This position does not support immigration sponsorship. The range for this position is $59,089.00 - $81,248.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one. Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Cornings total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service. Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family. We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at View email address on click.appcast.io.