Community Outreach Specialist

Job Description

Job Description

Become a part of our caring community

As a Community Outreach Specialist, you will build key relationships with local individuals and organizations in The Villages® and surrounding communities to increase new patient numbers in our care centers.

Location : CenterWell Senior Primary Care office address: 6503 Powell Road, The Villages, FL 32163

Community Outreach Specialist Role Overview:

• Promote services by partnering with the community.
• Manage presence at ongoing community events, including recurring lifestyle expo, market nights, VHA, and other community events. Ensure all events are properly staffed and have appropriate materials, equipment, and resources.
• Participate in a minimum of three events per month or 36 events per year.
• Engage in events with agent partners with the goal to create awareness and leads.
• Plan all aspects of marketing/sales events, plus agent events with a focus on good ROI.
• Organize activities, including sales events, to enhance presence in the community.
• Acts as liaison with community advocacy groups and other organizations that impact target population.
• Identify, develop, and build relationships with community organizations, provider offices and faith-based organizations. Create referrals generated as a result of our community relationships.
• Be responsible for developing new contacts and maintaining existing relationships or partnerships in the community.
• Document and manage community contacts and sales events in a database.
• Assist members and potential members with inquiries.
• Give presentations to small and large groups of people.
• Monitor and report on lead generation, conversion rates and ROI of various events and activities.
• Attend weekly marketing meetings and contribute to team goals.

Use your skills to make an impact

Additional Information

Required

• High school diploma or equivalent.
• Two or more years of experience in healthcare marketing, event management, or community relations role.
• Proficiency with Microsoft Office suite (Outlook, Word, & Excel), web-based applications, CRM software, and use of the internet.

Preferred
• Associate or bachelor’s degree in a related field.
• Community Development experience.
• Experience and knowledge of The Villages and community.
• Multi-specialty care experience.
• Knowledge of Medicare and Medicare Advantage insurance.

**WORKING AT THIS SITE ALLOWS ELIGIBILITY FOR THE CHARTER SCHOOL PROGRAM**

** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **

Benefits
CenterWell offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
Blue Cross and Blue Shield Health benefits
Dental and vision benefits
Matching Health Savings Account (HSA)
Life insurance and short-term & long-term disability
Paid time off, holidays, and jury duty pay
401(k) retirement savings plan with employer match
And much more

Scheduled Weekly Hours
40

Salary is commensurate with experience.

Note: A background screening will be required for candidates hired. For more information about the Background Screening Clearinghouse managed by the Agency for Health Care Administration (AHCA), go to

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
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Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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