Office Services Representative I

Position Summary The Office Services Representative will be responsible for a wide range of functions at a client site, including typical office functions such as copy/print work, mail, scanning, hospitality, and reception. The role supports client requirements as spelled out in the contract with Loffler Management Solutions. Essential Duties and Responsibilities All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation if necessary. Any non-essential functions are assumed to be included in "other related duties as assigned": Fulfillment Pack and ready materials for shipment and distribution. Use client/Loffler designated control systems to ensure accuracy of job and inventory. Mail Services Receive, sort & deliver mail to client specifications. Prepare outgoing mail using client site mailing equipment. Be aware of and follow all US postal regulations. Copying/Printing Produce, finish, and deliver finished product based on end user request. Use Loffler provided and/or customer provided software to schedule and bill print/copy jobs. Understand and assist as needed in file editing and consulting in preparation for print. Scanning Scan originals into client designated locations. Properly process original documents to client specifications. Maintain high levels of output and accuracy. Reception Answer phones, greet clients and visitors, and perform other duties as assigned. Hospitality Conference and event set up. Clean, stock, and prep client meeting areas. Courier Delivery within and outside of client locations. Shipping & Receiving Use shipping systems (UPS, FedEx, etc.) and client systems to receive and ship client items. Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written. Other related duties as assigned. Qualifications/Requirements Reports to customer site full time. Candidates must possess a valid driver's license, maintain an acceptable driving record, and provide proof of minimum auto insurance coverage as required by state law. Ability to work with minimal supervision. Works well under pressure and meets deadlines. Ability to work with detailed information accurately. Ability to communicate both written and orally. Basic proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and related software. Communication Skills – Written, Oral, Interpersonal, Customer Interface, Professionalism, Maturity. Leadership – Motivated, Good Judgment, Decisiveness. Organization & Planning – Organized, Administrative Skills, Flexibility. Education/Experience Minimum high school diploma or equivalent. Prior customer service experience preferred. No industry experience required. Supervisory Responsibilities May be called upon to train and develop skill sets to step into a supervisor or lead role. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually minimal to moderate. Ability to lift 50 lbs. For information on the physical demands of this job, see Human Resources. The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off. Why Work for Us? Top Workplace Career Advancement Employer Paid Life Insurance and Disability Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave Benefits Package including FSA, Medical, Dental, and Vision 401K with Employer Match Tuition Reimbursement Loffler Core Values Positive Attitude: Be Part of the Solution. Put Extra Effort in All You Do. Everything You Do Matters. Be a Team Player. Integrity: Live the Mission. Be Honest. Deliver on Commitments. Do What is Right. Innovation: Be a Visionary. Welcome New Ideas. Work Smarter. Customer First Focus: Exceed Expectations. Delight Our Clients. Bring Value Every Day. Always Do a Good Job. Professionalism: Commit to Excellence. Learn & Improve. Looks and Words Matter. Best in Industry; Field Expert. Drive for Results: Performance-Orientated. Hard-Working. Refuse to Lose. Accountable. Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. #J-18808-Ljbffr Loffler Companies