Home Health Scheduler and Care Manager

Benefits: Bonus based on performance Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development ARE YOU A CNA READY TO TAKE YOUR CAREER TO THE NEXT LEVEL? Looking for an experienced Caregiver (CNA OR HHA) that is looking to work in the office as a Scheduler/Care Manager. This position has primary responsibility for maintaining positive relationships with caregivers and clients through staffing and scheduling services. Care Manager must match the needs of our clients with the personalities and talents of our caregivers. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals.

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Our mission here at HomeWell is to take care of YOU!. We are here to provide you with the most supportive work environment you have ever seen in the industry. With higher paying wages, endless amounts of support, unlimited training, and mostly a team that cares about you just as must as we care about our clients. We are looking for motivated individuals with the same drive and passion for helping Seniors. Care Manager Duties: (Recruiting/Scheduling/ Monitor Caregivers/ Back Up Caregiver to cover call outs as needed).

1. Answers, screens, and transfers phone calls.
2. Staff cases – must be familiar with all cases, clients, and caregivers for staffing shifts. Matches caregiver with cases suited for their availability and sees that their skills are suited for client’s Plan of Care (POC).
3. Must communicate very clearly via telephone, email, and/or text with caregivers to ensure caregivers understand the needs of the clients and the dates and times of their shifts.
4. Communicates with clients to update them when a new caregiver is being introduced to the case.
5. Handles/resolves client and caregiver issues, problems and scheduling changes, and requests assistance from other staff as needed.
6. Follow up supervisory visits as needed

1. Handles "On-Call" after business hours to ensure all calls are correctly routed and addressed in case of emergencies.
2. Interview new caregivers, training
3. Must have open availability, reliable car as you will need to drive to client locations.
4. Must be flexible to be on call as needed as a caregiver

An Industry-Leading, Nation-Wide Team This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.