Front Desk Agent South Coast Winery Resort & Spa
Carter Hospitality Group
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
- Greet guests with genuine hospitality and ensure a seamless check-in and check-out experience
- Manage reservations, room assignments, billing, and cash handling accurately
- Respond to guest inquiries, requests, and concerns promptly and professionally
- Coordinate with Housekeeping, Maintenance, and Guest Services to exceed guest expectations
- Maintain knowledge of resort amenities, winery offerings, spa services, and local attractions
- Uphold brand standards, policies, and procedures at all times
- Previous hotel front desk or customer service experience preferred
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Ability to multitask and remain calm in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays as needed
- Experience with hotel PMS systems is a plus
- Work in a beautiful luxury resort and winery setting
- Competitive pay and benefits
- Employee discounts on dining, spa, and retail offerings
- Opportunities for growth and career development
- Be part of a passionate team dedicated to excellence in hospitality
Apply today and help us create unforgettable stays.
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Vacancy posted 16 days ago
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