Administrative Assistant I

Administrative Assistant

MediSource, an Integrity company, is an independent insurance agency based in Little Rock, Arkansas. MediSource works with small business owners and a number of large corporations including regional banks, financial firms, hospitals and colleges to help their retiring employees transition into Medicare. MediSource was started in 2011 as Roulston Insurance Agency, with the objective to provide seniors with the best Medicare solutions available in the market. As business quickly grew, the agency's name was changed to MediSource in 2018. Today, MediSource and its team of agents serve thousands of clients annually.

Position Summary

The Administrative Assistant I provides essential support to ensure the smooth operation of the office and department. This role involves a variety of administrative tasks, coordination of office activities, and direct interaction with clients, visitors, and staff. The position is ideal for someone who is organized, proactive, and thrives in a dynamic environment.

Primary Responsibilities:

• Greet guests, clients, and visitors; answer inquiries and direct them to appropriate destinations.
• Answer and route incoming phone calls; take messages and transfer calls as needed.
• Schedule, coordinate, and reschedule appointments; manage calendars for staff and agents.
• Perform general office tasks such as filing, faxing, emailing, scanning, and records retention.
• Data entry in Word, Excel, and other office software; maintain databases and client lists.
• Prepare agendas, notices, minutes, presentations, letters, memos, and reports for meetings and projects.
• Assist with supply orders, shipping, and inventory management.
• Support internal and external meetings, including preparation of handouts, supplies, and meals.
• Communicate regularly with agents, staff, and clients; provide excellent customer service.
• Maintain confidentiality and handle sensitive information appropriately.
• Perform other duties as assigned to support the needs of the team.

Primary Skills & Requirements:

• High school diploma or GED required; Associate's degree or higher preferred.
• 2-3 years of administrative, customer service, or receptionist experience preferred.
• Proficiency with office equipment (computer, telephone, copier, calculator) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong written, verbal, and interpersonal communication skills
• Ability to prioritize tasks, manage workflow, and meet deadlines in a fast-paced environment.
• Attention to detail, accuracy in data entry, and strong organizational skills
• Professional, client-friendly demeanor and positive, problem-solving attitude
• Ability to work independently and as part of a team; self-motivated and adaptable.
• Willingness to learn new skills and take initiative.

Benefits Available

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• PTO
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.