Senior Business Analyst

Senior Business Analyst – Pos/Otc DataLocation: Hybrid/ Iselin, NJ 2 days a week. Key Requirements:Sr. Business Analyst with POS/OTC and product sales experience.Experience working with POS systems and understanding POS data processing.Strong stakeholder management skills to gather requirements, document business processes, and identify improvement opportunities.Use cases identified; need to determine how to best leverage clean, reliable POS data.Ability to analyze, document, and automate POS data processing.Familiarity with ERP (SAP or Oracle) but won't need to be in the system.Understanding of master data (customer, product, etc.).Excellent documentation and process mapping skills.Experience working with global teams and interacting with executive leadership and managers.Ability to ask the right questions and facilitate requirements gathering sessions.Job Description:We are looking for a Senior Business Analyst with expertise in Point of Sale (POS), Over-the-Counter (OTC) transactions, and Product Sales Data to join our team. The ideal candidate will have a strong background in business analysis, data management, and process optimization, with a deep understanding of ERP systems (SAP or Oracle) and master data structures. This role focuses on analyzing sales data, enhancing operational efficiencies, and supporting business decision-making through well-documented processes and insights.Analyze and optimize POS and OTC sales processes, ensuring efficient data flow and accurate reporting.Collaborate with business and IT stakeholders to gather, document, and refine business requirements for POS, OTC, and product sales data initiatives.Work closely with ERP teams to ensure seamless data integration, though direct system operation is not required.Ensure the accuracy and consistency of master data related to customers, products, and pricing.Conduct data analysis and reporting to identify sales trends, operational inefficiencies, and opportunities for process improvements.Develop detailed documentation, process maps, and workflows to support business operations and technology teams.Support the implementation of new POS functionalities, sales programs, and pricing models.Assist in data validation and quality control efforts to maintain integrity across systems.Participate in UAT (User Acceptance Testing) for system enhancements related to sales data and POS transactions.Act as a bridge between business users and IT, ensuring that business needs are effectively translated into technical solutions.Required Skills & Experience:5+ years of experience as a Business Analyst, preferably in retail, pharmaceutical, or consumer goods industries.Strong expertise in POS and OTC sales processes, with a focus on data management.Familiarity with ERP systems (SAP, Oracle, or similar)—no direct system operation required but must understand integration points.In-depth knowledge of master data management (customer, product, pricing, etc.).Excellent process mapping, workflow documentation, and business process optimization skills.Strong experience in data analysis and reporting tools (Excel, Power BI, Tableau, or similar).Ability to translate business requirements into functional specifications.Experience in working with cross-functional teams, including IT, sales, finance, and operations.Strong communication skills to facilitate discussions between technical and non-technical stakeholders.Bachelor's degree in Business, Information Systems, or a related field; certifications like CBAP or PMI-PBA are a plus.Preferred Qualifications:Knowledge of data governance and data quality best practices.Understanding of pricing models, sales forecasting, and revenue management.Exposure to customer loyalty programs, CRM, and omnichannel retail strategies.