Laboratory Support Technician

Job Description

Department: Core Lab

Schedule
PRN, Day Shift


General Summary

Performs a variety of general support duties in specimen processing, clerical office, send out testing, anatomic pathology, and/or other assigned areas. Functions in on- and/or off-site service areas. May work any part of a 24-hour period. May be required to accept on-call responsibilities.

Responsibilities

Essential Functions:

• Performs a variety of duties at progressively greater skill levels under varying degrees of supervision, records results.
• May receive specimens into the laboratory, process specimens, deliver specimens to testing locations, store specimens for future analysis and dispose of specimens.
• May receive and transport supplies, equipment, reports and specimens between the laboratory and other health care locations.
• Enters or retrieves data from established computer files.
• Provides complete and accurate instructions to patients and other customers of the laboratory.
• May resolve billing problems and/or receives insurance updates.
• May review physician orders for supporting documentation.

Common Expectations:

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Demonstrates a commitment to patient, visitor, and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Participates in educational programs and in-service meetings.
• Maintains required records, reports, and statistics as directed.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• Less than 1 year Relevant experience. Required

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Courses and Training:

• Medical terminology. Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Good keyboarding & communications skills.

Benefits Offered:

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)

About Us

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

About the Team

WellSpan Good Samaritan Hospital

For more than 125 years, WellSpan Good Samaritan Hospital has provided leading-edge inpatient, outpatient, and emergent care to the Lebanon County community. One of eight premier hospitals in the WellSpan system, WellSpan Good Samaritan Hospital features an award-winning cardiac and vascular center, a certified Primary Stroke Center, and a wound care and hyperbaric medicine center, while providing a supportive continuum of care through our extensive WellSpan primary, specialty, ambulatory, and behavioral health care locations within the community. WellSpan Good Samaritan Hospital is supported by the nearby WellSpan Sechler Family Cancer Center, Lebanon's first and only integrated cancer center. WellSpan Good Samaritan Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.

WellSpan Good Samaritan Hospital serves as the cornerstone of care for a total population of nearly 142,000 residents living in the rural and urban mix of Lebanon County. A full-service, acute-care hospital, with a 163 licensed bed capacity, admitting approximately 7,000 patients annually. We offer open heart procedures, comprehensive cardiac care, total joint replacements, private labor and delivery birthing suites, robotic surgery, and emergency care.