National Credit Coordinator (Rosemont, IL)

We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at View phone number on click.appcast.io. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days. NOTE: Before you begin your internal job search, please review the criteria you will need to start the process. The National Credit Coordinator provides credit and collections support for national customers performs the customer set up function, approves credit terms based on approval matrix, monitors customer terms and compliance and collects on delinquent accounts. In addition, negotiates payment arrangements and collaborates with national account sellers on customer financial issues. Supports Office third party collections, and/or customers with some degree of latitude and judgment using existing systems and procedures. This role will work Monday - Friday 8AM CST - 5PM CST and will work out of the Rosemont, IL office as needed. Workstream Specific Responsibilities- 95% • With limited direction makes credit decisions and establish payment terms within assigned authorities per Corporate Credit Policy Matrix; collects on national/large complex delinquent accounts and maintains portfolio for accuracy. • Monitors and controls customer account applications/set ups for ownership linkage ensuring national or local account exposures are linked with the same ownership ID for aggregation purposes • Ensures proper and complete documentation is obtained, analyze and suggest/approve credit terms for new customer accounts based on Credit Policy matrix • Sets up customer accounts and secures proper credit approvals for terms • Responsible for gathering financial and other credit information to be used in risk analysis to develop/modify credit limits for potential/existing customers • Establishes root cause delinquency and maintains communication with sellers and/or USF customers within assigned portfolio to ensure expeditious collections of issues with rapid resolution of past due accounts • Manages customer accounts receivable for terms compliance and ensures skipped invoices, short paid invoices, credit memos, and unapplied cash are resolved timely • Creates amicable, effective payment plans on past due accounts and follows protocol for courtesy and demand letters as necessary to effect proper collection • Prepares annual credit reviews/ write-ups and recommends credit limits in accordance with the Corporate Credit Policy. • Assists their manager or supervisor to ensure compliance with all regulatory requirements including Sarbanes Oxley (Sox)controls • If accounts are related to a GPO, be able to follow collection guidelines previously established • Make recommendations or assist other team members to assign and provide documentation of uncollectible accounts to the centralized third-party collections group at the Support Office; may code and recommend accounts for write-off • Assists with credit reporting requirements • Participates in special projects or tasks as assigned/requested by manager or supervisor • Other duties as assigned by manager Personal Development – 5% • Update to personal Individual Development Plan (IDP) and prepare for check-ins with your leader. • Engage in formal US Foods performance management process. • Strive to learn and benchmark against industry trends as well as be engaged in industry peer groups. • Pursue other personal learning and development initiatives. SUPERVISION: None ROLE SEGMENTATION: Remote QUALIFICATIONS Education/Training: • High School Diploma or GED Required • Associates degree or Credit Business Associate (CBA) Certification is desired Related Experience/Requirements: • 2 years’ data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required • 1-2 years’ experience utilizing D&B, and other financial & risk management tools required • 1-2 years’ experience approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required • Food service or similar distribution experience is desired Knowledge/Skills/Abilities: • Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required). • Ability to effectively communicate both verbally and in writing in a clear and concise manner under pressure so others will understand. • Ability to work using multiple screens using different applications • Ability to balance multiple priorities while meeting deadlines. • Ability to work independently and in a professional manner. • Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity • Ability to guidance other team members regarding best practices and complex situations. • Strong problem-solving skills with the ability to find the root cause of issues. • Ability to collaborate cross functionally with internal associates and other stakeholders on past due AR to remedy and reach resolutions. • Proficiency in using a variety of web based and mainframe systems to perform job activities. • Must have attention to detail. Physical Requirements: • Must be able to perform data entry and focus on work for 8 hours a day This role will also receive overtime compensation. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: Grade: N10 Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $21 - $30 ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** This site is ONLY for Associates of US Foods that are currently on a Leave of Absence. If you are NOT an Associate of US Foods on Leave - please visit our career site. If you are NOT an Associate at US Foods your application will automatically be declined. External Career Site Here is a listing of all of current Job Postings that are posted both externally AND internally. Please note, once you apply to an opportunity, you will immediately receive another task to complete the Internal Application questions. The answers to those questions will be routed to your Manager for review and approval. You will not be considered an applicant until the recruiter receives approval from your current manager.