Area Operations Director- Service/Repair (Pacific Northwest Area)

Area Operations Director - Service/Repair Pacific Northwest Area. This position is responsible for driving the success of the Area service and repair operations by efficient, cost-effective and profitable execution of projects. Successfully manages the operations to ensure budget profits are exceeded and develops best practice operational processes with a strong emphasis on continuous improvement and growth. Essential Job Functions Drives and supports a culture of safety throughout the organization, including participation in safety training, performing safety audits and stressing the importance of safety to all employees. Drives success of area service/repair processes from booking to turnover; coordinates with the AVP and branch management teams to drive initiatives. Reviews P&L and other financial reports to monitor branch performance within the area to ensure monthly budgetary goals are met or exceeded. Uses accounting reports to review job backlogs and possible job fades for all branches within the area. Develops, reviews and approves the operation plans and budgets submitted by direct reports. Plans, directs, and prioritizes elevator service/repair with area manpower needs and ensures the area's operations are efficient and cost effective; supervises project managers and uses project management software and other scheduling tools. Visits jobsites to survey and advise on job progress, including trouble-shooting problems with operations managers and mechanics, performing quality audits and meeting with contractors to review progress. Develops and maintains strong working relationships with customers. Implements and oversees strategic fade initiatives. Reviews and participates in bids of large or complex service/repair jobs to ensure profitability. Includes attending pre‑bid meetings with sales representatives and providing technical input to calculate labor and material costs. Ultimately maximizes growth and profitability while leading and managing operations functions. Assists with and provides approval for change orders, purchase orders, elevator turnover authorizations, accounts receivable, write‑offs, credits and other necessary approvals. Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods, ensuring a strong understanding of TK Elevator, its area and company mission and objectives, ethical standards and code of conduct. Maintains up-to‑date knowledge of all federal, state and local elevator industry code requirements. Prioritizes and supports all US Field Operations and Area initiatives and supports the execution of initiatives and processes within the area and branches. Actively participates in branch coordination meetings, including interfacing with corporate departments such as legal and labor relations, and collaborates with the factory as the main point of contact for area service. Possible direct project field crew oversight or project responsibilities on special tasks or projects. Education & Experience Bachelor’s degree is required; IUEC (full mechanic) will be considered in lieu of degree. 10+ years in upper-level management in the elevator or related industries, preferred. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables. Requires a valid driver’s license and a satisfactory Motor Vehicles Report. What We Offer Salary range for Washington residents: $214,000–$261,000 with additional incentive annual compensation 0% - 100%. The role offers a car allowance and fuel card. Benefits Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company‑paid short- and long‑term disability insurance Company‑paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company‑paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed. 15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. Who we are To apply to a position, please click on the Apply Now button. For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference. View email address on click.appcast.io #J-18808-Ljbffr TK Elevator