Director, Business Development (AI Services)

Director, Business Development (AI Services)

As a strategic driver of TaskUs's expansion, you will spearhead growth within the U.S. AI ecosystem by acting as both a visionary hunter and a collaborative partner to our broader sales leadership team. You will work closely with vertical leads and help transform our GTM strategy. This role is uniquely designed for a builder who understands that the most complex AI transformations require multi-threaded pursuit strategies and a seamless hand-off between specialized expertise and sales ownership.

While maintaining a foundation in account management, you will function as a strategic orchestrator, co-developing high-value account plans and lending technical credibility to enterprise deals alongside your peers. Your success is measured not just by individual wins, but by your ability to augment the entire sales organization, cementing TaskUs as the premier partner for AI services through shared intelligence and collective victory. By cultivating deep community ties and acting as a bridge between internal product leaders and external stakeholders, you will ensure that every engagement is a synergistic effort that scales our presence across the most competitive sectors of the AI landscape.

Key Responsibilities:

• New Business Development
• Client Engagement
• Collaboration
• Market Analysis

Responsibilities:

• Spearhead the end-to-end sales cycle to secure high-value partnerships with enterprise organizations and high-growth AI startups across the United States.
• Define and execute a targeted pursuit strategy for emerging AI sub-sectors, including LLM development, Computer Vision, and Generative AI innovators.
• Collaborate with internal product and engineering teams to architect bespoke AI service solutions, including RLHF, adversarial testing, data curation, and model evaluation.
• Build and maintain deep-rooted partnerships with CTOs, Heads of AI, and VP-level stakeholders to position the organization as a strategic extension of their engineering teams.
• Act as a key stakeholder in the Go-To-Market process, translating market feedback into actionable sales tactics and refined service offerings.
• Represent the organization as a thought leader and primary spokesperson at premier industry conferences, summits, and executive roundtables.
• Manage a rigorous sales funnel with a data-driven approach, ensuring accuracy in forecasting and a consistent path to exceeding quarterly revenue targets.
• Act as a frontline sensor for the organization, identifying shifts in the AI landscape, competitor positioning, and emerging client pain points.
• Partner with Marketing, Operations, and Account Management to ensure a seamless transition from "signed deal" to "operational success" for all new clients.
• Lead complex commercial negotiations, ensuring that agreements are mutually beneficial, scalable, and protective of the organization's long-term interests.

Required Qualifications:

• 5+ years of experience in B2B account management in AI services, customer success, business development, or client services in AI organizations.
• Ideally supporting enterprise accounts or high-growth startup organizations
• Demonstrated ability to proactively generate new opportunities through relationship-building, in-person events, and ecosystem engagement.
• Proven track record of managing and growing a portfolio of accounts with a structured and scalable approach
• Experience working with technical or product-focused customers and translating their needs into talent or services solutions.
• Energy and enthusiasm for participating in and helping shape the startup and AI community.
• Excellent communication and organizational skills; comfortable operating in ambiguity while bringing structure through process and execution.
• Data fluency, including experience using dashboards and metrics to inform strategy and performance.
• Passion for delivering high-value customer experiences and aligning internal teams around client success.

Work Location/Travel:

• The position is remote.
• Domestic and international travel: 25 - 50%

Salary range: $110,000 - $185,000 USD per year (negotiable) + high BD commission scheme

Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits & Additional Compensation: * Variable Pay: This position is eligible for BD Commission Scheme based on individual and company performance.

Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.