Property Management Operations Assistant

Property Management Operations Assistant

We are seeking a highly organized and detail-oriented Property Management Operations Assistant to support the day-to-day administrative and operational functions of our property management business. The ideal candidate must have excellent working knowledge of Buildium and be comfortable managing tasks independently in a fast-paced environment. This role is critical in ensuring smooth property operations, accurate record-keeping, and exceptional service to tenants, owners, and vendors.

Working Hours:

• Monday to Friday.
• 9:00 AM to 5:00 PM EST.

Key Responsibilities:

• Manage daily operations using Buildium.
• Create and update property, tenant, owner, and vendor records.
• Process rent payments and monitor tenant balances.
• Generate invoices, bills, and owner statements.
• Track maintenance requests and coordinate with vendors.
• Follow up on outstanding tasks, lease renewals, and delinquent accounts.
• Prepare reports for management and property owners.
• Maintain organized digital files and documentation.
• Respond to tenant and owner inquiries via email and phone.
• Assist with onboarding new properties and tenants.

Required Qualifications:

• Excellent knowledge of Buildium is mandatory.
• Minimum 2 years of experience in property management administration or operations.
• Strong understanding of residential property management workflows.
• Experience handling leases, maintenance coordination, and rent collections.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication skills in English.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office and Google Workspace.

Preferred Qualifications:

• Experience working with U.S.-based property management companies.
• Familiarity with bookkeeping and basic accounting principles.
• Experience with tenant screening and lease administration.

Key Skills:

• Property management operations.
• Tenant and owner communication.
• Maintenance coordination.
• Accounts receivable and payable.
• Reporting and data management.
• Time management and problem-solving.

Performance Expectations:

• Accurate and timely completion of operational tasks.
• Well-maintained records in Buildium.
• Prompt responses to tenants, owners, and vendors.
• Effective follow-through on maintenance and financial matters.

How to Apply:

Please submit your resume along with a brief summary of your experience using Buildium, including the specific tasks and responsibilities you have handled within the platform.