System Administrator 4 (MM) with Security Clearance

Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems, managing IT system infrastructure and related processes. Responsibilities Support day‑to‑day operations, monitoring and problem resolution for client/server/storage/network devices, mobile devices, etc. Perform Tier 1 (Help Desk), Tier 2 (Escalation) and Tier 3 (Escalation) problem identification, diagnosis and resolution. Assist users in accessing and using IT systems; perform account management (create, activate, modify, disable, remove). Configure and manage UNIX, Linux and Windows operating systems; install/load OS software, troubleshoot, maintain integrity, configure network components and implement OS enhancements for reliability and performance. Perform periodic vulnerability scans and apply security patches (IAVA) with documentation in appropriate systems of record. Support operation of dispatch system and hardware problems, remaining involved in resolution. Communicate and coordinate with ISSO and ISO regarding system changes as part of the Change and Configuration Management Process. Support ISO by completing required milestones of Plan of Action & Milestones (POA & M) and coordinating completion status with ISSO within source system of record for security authorizations. Ensure IT assets remain compliant with Identity & Access Control Management (ICAM) policy. Optimize system operations and resource utilization; perform capacity analysis and planning. Analyze and resolve complex problems associated with server hardware, applications and software integration. Support the design of systems, mission architecture and associated hardware. Apply knowledge of mission islands, Trusted Thin Client and enhanced VDI (remote GPU and memory scaling). Possess a working knowledge and understanding of system administration interdependencies as part of Service Oriented Architecture (SOA). Qualifications Top Secret/SCI clearance with polygraph required. Bachelor’s degree in a technical discipline from an accredited college or university (or four years of additional SA experience). Twenty (20) years’ experience as a SA in programs and contracts of similar scope, type, and complexity. DoD 8570 compliance with Information Assurance Technical (IAT) Level III certification. Computing Environment (CE) certification (Microsoft OS or Cent OS/Red Hat OS). Eight (8) years of experience with Service Management (ITSM). ITIL 4 platform certification. For Directory Services TTOs: experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) services, and MS Exchange. For Desktop & Enclave Services TTOs: understanding of mission islands, Trusted Thin Client, and enhanced VDI (remote GPU and memory scaling). #J-18808-Ljbffr Fuse Engineering