People Operations & Recruitment Coordinator

Job Description

Job Description

Bring Your Purpose to Work at Health Care for the Homeless!

Join a mission-driven team working to end homelessness through racially equitable health care, housing, and advocacy.

At Health Care for the Homeless, your work changes lives. Each year, we help thousands of people in Baltimore move toward health, stability, and home. We are looking for compassionate, skilled professionals who believe everyone deserves high-quality care, dignity, and a safe place to call home.

Here, you will do meaningful work alongside colleagues who are collaborative, equity-centered, and deeply committed to community wellness. Whether you provide direct care, support operations, lead programs, or advocate for change, your contribution helps build a more just and healthier Baltimore.

Why HCH is the best choice for purpose-driven professionals:

• Mission with impact: Be part of a team working every day to end homelessness in Baltimore and beyond.
• People-first culture: Work in a collaborative environment grounded in compassion, authenticity, hope, racial equity, and social justice.
• Room to grow: Access training, professional development, and support that help you strengthen your skills and advance your career.
• Meaningful benefits: Enjoy affordable medical, dental, and vision coverage; generous paid time off; employer-supported retirement; paid parental leave; and loan repayment opportunities for eligible roles.
• Work that matters: Help deliver whole-person care, housing support, and advocacy to people who deserve dignity, respect, and stability.

If you are ready to use your talent for something bigger, HCH is ready for you. Bring your expertise, your heart, and your commitment to justice—and help create a Baltimore where everyone has the opportunity to be healthy and housed.

About the Role:

The People Operations & Recruitment Coordinator plays a pivotal role in supporting the human resources and talent acquisition functions within the organization. This position is responsible for coordinating recruitment activities, managing candidate communications, and ensuring a seamless hiring process that aligns with company values and goals. The coordinator will also assist in various people operations tasks, including onboarding, employee engagement initiatives, and maintaining accurate HR records. By acting as a liaison between candidates, hiring managers, and HR leadership, this role ensures a positive experience for all stakeholders involved. Ultimately, the coordinator contributes to building a strong, diverse, and motivated workforce that drives organizational success.

Minimum Qualifications:

• High School Diploma
• At least 1-2 years of experience in recruitment, human resources, or people operations.
• Familiarity with applicant tracking systems (ATS) and HR information systems (HRIS).
• Strong organizational and communication skills with attention to detail.
• Ability to handle sensitive and confidential information with discretion.
• Experienced in customer service or public facing environments

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience working in a fast-paced corporate environment or startup.
• Knowledge of employment laws and best practices in recruitment and HR.
• Certification in HR or recruitment (e.g., SHRM-CP, PHR, AIRS).
• Proficiency with HR analytics and reporting tools.
• Demonstrated ability to manage multiple priorities and projects simultaneously.
• Experience in a health care or non-profit setting highly preferred

Responsibilities:

• Coordinate end-to-end recruitment processes including job postings, candidate screening, interview scheduling, and communication.
• Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.
• Maintain applicant tracking systems and ensure all candidate data is accurate and up to date.
• Support onboarding activities by preparing new hire documentation, facilitating orientation sessions, and ensuring a smooth transition for new employees.
• Assist with employee engagement programs, benefits administration, and other people operations initiatives as needed.
• Generate recruitment and HR reports to provide insights on hiring metrics and workforce trends.
• Ensure compliance with employment laws and internal policies throughout recruitment and people operations processes.

Skills:

The required skills enable the coordinator to efficiently manage recruitment workflows, ensuring timely and effective candidate engagement and selection. Strong communication skills are essential for liaising with candidates, hiring managers, and external partners, fostering clear and professional interactions. Organizational skills help maintain accurate records and manage multiple recruitment and people operations tasks concurrently. Familiarity with ATS and HRIS systems allows the coordinator to leverage technology for tracking applicants and managing employee data securely. Preferred skills such as knowledge of employment laws and HR certifications enhance the coordinator’s ability to ensure compliance and implement best practices, contributing to a positive and legally sound workplace environment.

Join us in advancing health equity, expanding access to care, and making home and health possible for our neighbors.

Health Care for the Homeless is an equal opportunity employer.

Notice to Applicants
Health Care for the Homeless participates in E-Verify . All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States.

We use the E-Verify system to confirm employment eligibility in accordance with federal law.