Sprinkler Service Technician

Job Description

Be part of the future!

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference.

What we offer

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More! 

What you will do

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
• Participate in a scheduled On-call rotation.
• Perform other duties as assigned.

What we look for

Required:

• Basic mechanical aptitude with an interest in learning hands-on technical skills; experience in automotive, plumbing, or related trades is a plus.
• High School Diploma or GED required
• Ability to understand and follow verbal and written instructions.
• Ability to learn how to read and understand blueprints, submittals, and product or operational manuals.
• Comfortable using smartphones and basic mobile applications (iPhone)

• Ability to perform physical work, including lifting, carrying, and moving tools, equipment, and materials weighing up to 50–70 lbs

• Willing and able to work in a variety of environments, including climbing ladders, scaffolding, and lift equipment up to 40 feet, as well as working in crawl spaces, ducts, and above ceilings
• Flexible availability, including occasional weekends, to support customer needs
• Willingness to participate in an on-call rotation; occasional overnight travel may be required
• Customer-focused with a professional and friendly attitude when working with clients
• Ability to keep tools, equipment, and vehicle inventory organized to support daily work activities
• Commitment to learning and following all safety policies and procedures
• Strong work ethic, positive attitude, and eagerness to learn new skills
• Valid driver’s license with a driving record that meets company requirements
• Ability to pass pre-employment background, motor vehicle, and drug screening
• Willingness to obtain and maintain a required State Fire Protection License (training or support may be provided, as applicable)

HIRING HOURLY RANGE: Starting at $22.00, based on experience. (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us