Administrative Supervisor - Neighbor Support

The Neighbor Support Division at the City Manager's Office seeks an Administrative Supervisor. Under the leadership of the City Manager, the Neighbor Support Division focuses on volunteer services and community engagement. Together with the Council of Fort Lauderdale Civic Associations, the Division builds a stronger, more connected community, creates opportunities for neighbors to connect and engage, builds strong partnerships across the City, and connects neighbors with departments and supportive services. This position, Administrative Supervisor, provides highly responsible advisory and administrative work planning, developing, analyzing, evaluating, advising on, and improving various programs, policies, work methods and procedures. They analyze and evaluate major segments of the organization and, based on study findings, develop recommendations and advice to management for improving the effectiveness and efficiency of programs and department operations. They also supervise assigned staff and conduct performance evaluations. Work is reviewed through conferences, observation, reports submitted, and results obtained. This is a classified position covered by the Personnel Rules. It is a Management Category III position which includes six (6) additional Management Vacation Days and a Vehicle Allowance of $250/month. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. At the direction of an administrative superior, identifies problems or factors inhibiting the effective accomplishment of departmental or city-wide goals and objectives Attend community meetings, including evenings and weekend sessions as needed Coordinate and attend community meetings including homeowner’s and civic association meetings, board meetings, and related stakeholder gatherings Communicate effectively and speak confidently in public settings, including presenting information and hosting/conducting meetings Determines requirements and scope of necessary study considering objectives and problems to be solved Collects and analyzes data; develops alternatives and makes specific recommendations to superior; may assist in implementation of recommendations Handles department inquiries and complaints from the public and other City departments and outside agencies and alerts appropriate staff for follow up Researches problems and notifies stakeholders of discrepancies, and makes changes as needed As a support to an administrative superior, manager, or department head: Composes correspondence and memorandums; Arranges conferences; Interprets administrative policies; Relays instructions and policy and procedural decisions; Acts for superior on routine matters; and may represent the superior at conferences and meetings, including contacts with outside agencies Coordinates timely submission of all Commission Agenda Items for assigned department Conducts fact-finding interviews, observes operations, consults with and explains to management recommendations made for changes in work operations and other key actions proposed Monitors various department budgets and reports any issues or shortfalls Acquires and disseminates information concerning work methods and procedures, organization, work controls, and similar management functions Compiles data, analyzes information, and generates various reports Provides day-to-day supervision and training of assigned staff members Monitors assigned staff and conducts performance evaluations Communicates with staff regarding inquiries related to department procedures, Personnel Rules, and Union contracts as they relate to department operations Performs related work as required.

MINIMUM JOB REQUIREMENTS

Bachelor's Degree in Business or Public Administration, or closely related field. Three (3) or more years of work experience in the analysis, planning and development of programs, policies, operations, methods and/or procedures. Experience must include at least one (1) year of supervisory experience. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. To claim Veterans’ Preference, candidates must attach to the application a copy of military separation papers (DD214) and service-connected disability documentation (if applicable) to meet eligibility requirements as stipulated by Florida Statues. For additional information, please refer to Florida Department of Veterans' Affairs.

PREFERRED QUALIFICATIONS

Strong customer service skills with the ability to provide courteous and professional assistance to a diverse customer base. Excellent organizational, verbal, and written communication skills. Experience planning, coordinating, and supporting meetings, events, or special projects. Positive, professional, and patient demeanor with the ability to work effectively in a fast‑paced environment. As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS This position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The City of Fort Lauderdale is an Equal Opportunity, Veteran’s Preference Employer and Drug Free Workplace. #J-18808-Ljbffr City of Fort Lauderdale