Call Center Representative

Position Overview We are looking for a motivated and professional Call Center Representative to join our Houston team. The representative will handle inbound customer interactions, answer questions, assist with service-related concerns, and help ensure every customer receives a professional and positive experience. Responsibilities Handle inbound customer calls in a professional and courteous manner Listen carefully to customer questions and concerns Provide accurate information regarding available services and customer inquiries Assist customers with routine issues and requests Identify appropriate solutions and take the necessary steps to resolve customer concerns Meet established customer service and quality expectations Work collaboratively with team members and supervisors Qualifications High school diploma or equivalent Strong verbal communication and active listening skills Professional and customer-focused attitude Good problem-solving abilities Comfortable learning new computer-based systems Reliable attendance and strong work ethic Ability to work effectively in a team environment English/Spanish bilingual skills are a plus What We Offer Competitive hourly pay Paid training Full-time employment Career growth opportunities Supportive team environment Mentorship and ongoing development #J-18808-Ljbffr