Sales Operations Manager

Job Overview Location: Elyria, OH, United States We are seeking a Sales Operations Manager to join our Nelson Stud Welding Commercial Sales team as an on‑site employee. In this role you will support sales activities, reporting, inventory, and product launches to help ensure our high‑performance sales organization delivers top results. Responsibilities Salesforce.com (CRM) management and reporting of leads, opportunities, and pipeline Sales Incentive Plan tracking and reporting Distribution inventory management (DRP setup, Warehouse Resupply process) Market tracking and research Pricing management, including margin analysis, pricing approvals, price book, and customer‑specific pricing Management and monitoring of order entry guidelines and policies Assist with marketing activities, including sales promotions, sales campaigns, trade shows, membership in industry organizations, and website design Assist with product launches, program continuation, and design‑specific tasks Assist in quoting (cost, lead time, price) and automated system configuration and costing Create new part numbers, BOM, MRP data, and routing Assist in the development of new applications Participate in Engineering Change Notification (ECN) process and coordinate product testing and design Qualifications Bachelor’s Degree (Business or Engineering preferred) or equivalent experience supporting a sales organization Experience with Marketing Automation Systems with a record of demonstrated achievement Experience with technology platforms, such as Salesforce.com, ERP Systems, Warehouse Management Systems, CAD systems, and database management, is a plus Effective project management skills, strong interpersonal, verbal and written communication skills Demonstrated solid analytical skills and problem‑solving ability Demonstrates the ability to communicate effectively with all levels of the business, including a 300+ field sales team Benefits Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement, plus additional wellness programs Discounts on Stanley Black & Decker tools and other partner products EEO Statement All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. Because of volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. #J-18808-Ljbffr Stanley Black & Decker, Inc.