Hayford - Kalispel Market Assistant Manager

Summary of Functions

The Assistant Manager is responsible for supporting the operations of his/her assigned store. The Assistant Manager is a key support element to the Store Manager. Is a voice of leadership and direction in the absence of the Store Manager and provides guidance to shift leaders and team members while on shift. The Assistant Manager must be able to provide a positive, open, and customer service friendly environment.

Essential Duties and Responsibilities

• Monitors understand and ensure compliance with health, safety and environmental requirements and regulations as applicable to both store and fuel operations. (Tribal, State and Federal)
• Ensures that the convenience store is kept clean and safe-this includes its bathroom facilities, food service facilities, indoor and outdoor equipment, and the grounds immediately adjacent to store.
• Works with the Store Manager to ensure appropriate levels of inventory are maintained for both fuel operations and food service operations and orders to maintain inventory at required levels.
• Consults with the Store Manager and ensure pricing and mark-ups are consistent with established guidelines and make recommendations for adjustments thereto in the best interest of the business.
• Establishes and maintains consistently high standards of customer service and vendor relations.
• Records, documents and reconcile stores daily, weekly, and monthly food service and fuel sales.
• Works with the Store Manager to perform monthly inventories of stock and merchandise.
• Works with the Store Manager to train and develop staff in daily operations of the convenience store and food service venue.
• Works with the Store Manager to conduct employee performance evaluations.
• Works with the Store Manager to prepare employee work schedules based on operational needs.
• Works with the Store Manager to ensure integrity of the operation.

• Responsible for maintaining a consistent, regular good attendance record.
• Ensure control/protection of company assets.
• Assists the Venue Manager in optimizing profitability through control of food cost, paper cost, labor, and operating and cleaning supplies.
• Ensures compliance with the Kalispel Tribe of Indians, Internal Controls, and KTEA Policies, venue specific operations and Procedures.
• Receiving deliveries and interactions with vendors to ensure proper FIFO (first in, first out) of all products and proper storage.
• Available and willing to work any changes in hours deemed necessary for Business Levels
• May be required to be a panelist for the Internal Review Hearings.
• This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

Supervisory Responsibilities

Supervise 12-30 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Experience

• Two years of related experience and/or training, or an equivalent combination of education and experience.

Skills & Abilities

• Must be computer literate with working knowledge of Microsoft programs and other computer software.
• Excellent verbal, writing and editing skills.
• Ability to maintain effective working relationships with department heads, vendors, and team members.
• Skill in solving practical problems and dealing with situations where only limited standardization exists.
• Excellent organizational, communication and interpersonal skills.
• Skill in identifying and resolving administrative problems under pressure conditions.
• Demonstrated ability to be proactive and remain positive in a multi-tasking, high demand position.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before customers, vendors, or employees.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to apply concepts of basic math and algebra.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education

• High school diploma or general education degree (GED) preferred.

Other Requirements

• Ability to obtain and maintain a Kalispel Work Permit.
• Valid driver's license.
• SERVSAFE certificate within a year of hire.
• Valid Health card.
• Hepatitis A & B Vaccination.
• Mandatory Alcohol Server Training (MAST) certification.
• Participate in MASTRVP program.
• Must be certified in all levels of Chevron convenient store operations up to and including the Shift Leader position.
• Available and willing to work any changes in hours deemed necessary for Business levels.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel. Reach with hands and arms. Talk, hear, taste or smell. The employee is frequently required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 to 70 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to tobacco smoke, flashing lights, and loud noises as found in a casino setting. The employee is occasionally exposed to moving mechanical parts, repetitive motions, extreme cold or extreme heat. The noise level in the work environment is usually moderate.

Hiring Preference

The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.

General Sign-off & Disclaimers

The employee is expected to adhere to all company policies.

At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.

Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.

Background Investigation: All candidates and employees may be subject to a background investigation.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

I have read and understand this explanation and job description.